General Manager

47002 Jersey Mike's Red River Mikes Timber Creek • Fargo, ND

15d

About The Position

The General Manager is responsible for the complete management of a Jersey Mike’s store or operation. The role oversees store sales and volume, service quality, customer satisfaction, and profit margin, while ensuring the operation runs effectively. Specific tasks may be delegated, but ultimate responsibility remains with the General Manager. The position also involves creating employee schedules, ordering inventory, leading employee training, setting an example for the team, and participating in management meetings and strategy sessions.

Requirements

• High school degree or equivalent.
• Must be at least 18 years old to operate the slicer.
• Food Handler certification through Serve Safe.
• Reliable transportation.
• Excellent menu and product knowledge.
• Ability to thrive in a fast-paced environment.
• Desire to improve personal capabilities and skill sets.
• Ability to communicate effectively with guests.
• Ability to meet schedule requirements and be a reliable performer.
• Awesome personality.

Nice To Haves

• Two years of quick-service restaurant (QSR) experience preferred.

Responsibilities

• Manage the complete operation of a Jersey Mike’s store.
• Oversee store sales, volume, quality of service, customer satisfaction, and profit margin.
• Create employee schedules.
• Place inventory orders.
• Lead employee training.
• Lead by example.
• Participate in management team meetings and strategy sessions.
• Participate in all Jersey Mike’s training programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED