General Manager

Sandpiper Property Mgt•Rochester, NY
•$70,000 - $80,000•Onsite

About The Position

Sandpiper Hospitality is hiring a General Manager to lead and oversee the operations of an extended-stay hotel. This on-site leadership role is responsible for the property's overall performance, operational standards, and culture. The General Manager develops strategies, motivates the team, and makes decisions to drive operational excellence and long-term results. The role includes financial and business oversight, staff management, guest experience and quality assurance, and coordination with corporate leadership. The position also offers paid vacation days and holidays, associate room discounts, healthcare plan options, incentives and recognition programs, and brand training for professional development.

Requirements

  • At least 3 years of experience in a hospitality-industry management role.
  • A proven track record of driving revenue growth and profitability.
  • Exceptional leadership, communication, analytical, and problem-solving skills.

Nice To Haves

  • Experience managing operations within major hotel brands, such as Choice, IHG, or Marriott.
  • Experience with budgeting, financial management, or project management.

Responsibilities

  • Assume complete operational responsibility for the hotel and ensure the property runs efficiently, including maintenance and guest services.
  • Develop and implement strategies to achieve business objectives and revenue targets.
  • Manage the property's profit and loss, control the budget, oversee daily bank deposits, and execute local sales efforts to maximize extended-stay occupancy.
  • Manage, supervise, coach, and motivate hotel staff.
  • Prepare accurate weekly schedules, administer performance management and disciplinary action, and foster a positive work environment.
  • Ensure consistently high customer-service standards and inspect all vacant rooms daily.
  • Uphold brand standards throughout the property.
  • Complete and submit required weekly reports and participate in corporate calls to maintain alignment with company goals and strategies.

Benefits

  • Paid vacation days.
  • Paid holidays.
  • Associate room discounts for personal travel.
  • Multiple healthcare plan options, with the company covering a generous amount of the cost.
  • Incentives and participation in the Rewardian program, which awards points for tenure and extraordinary service.
  • Annual surprise packages celebrating company core values.
  • Comprehensive brand training and professional development.
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