General Manager(05058) - 6548 Lake Worth Rd

Domino's Franchise•Lake Worth, FL

About The Position

The General Manager is responsible for everything that happens during a shift, including staffing, paperwork, cost and cash controls, inventory, food management, customer relations, store cleanliness, marketing, profitability, attendance, punctuality, and adherence to company policies and standards. The manager sets an example for the crew, follows all policies and procedures, and expects the same from team members. The role also involves scheduling work and providing great customer service. The position includes general store team member duties such as operating equipment; stocking ingredients and supplies; preparing products; receiving and processing telephone orders; taking inventory and completing paperwork; and cleaning equipment and the facility. Training and orientation are provided on the job. Delivery duties may include delivering products by car and to customers’ doors, as well as delivering flyers and door hangers.

Requirements

  • Ability to use judgment, perform math, and multitask.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Navigational skills to read a map and locate addresses within the delivery area.
  • Ability to work under stress, perform repetitive tasks, work independently and with others, direct activities, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Valid driver's license with a safe driving record meeting company standards.
  • Access to an insured vehicle that can be used for delivery.
  • Ability to perform the physical demands of the role, including standing, walking, lifting, carrying, pushing, climbing, stooping, crouching, reaching, and driving.

Responsibilities

  • Oversee all activities during the shift.
  • Manage staffing, paperwork, work schedules, attendance, and punctuality.
  • Control costs, cash, inventory, and food management.
  • Maintain customer relations and provide great customer service.
  • Ensure the store is clean and that company standards and policies are followed.
  • Contribute to store marketing and profitability.
  • Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete paperwork; and clean equipment and the facility.
  • Deliver products by car to customers and deliver flyers and door hangers.
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