The Assistant Manager is responsible for everything that happens during their shift and for the success of the store and its staff. The role includes supporting and developing team members, setting an example by following company policies and procedures, and helping drive the store’s culture, sales, and profitability. It may offer opportunities to progress to general manager and franchise owner. The position involves operating store equipment; stocking ingredients and supplies; preparing products; receiving and processing telephone orders; taking inventory and completing paperwork; and cleaning equipment and the facility. The Assistant Manager also communicates with customers and coworkers, manages shift activities, and helps maintain customer service, food management, cleanliness, and store standards. Work takes place in a store environment with varying temperatures, food-related odors, cornmeal dust, cramped spaces, hot equipment and surfaces, sharp edges, and moving mechanical parts. The role involves standing for most tasks, short-distance walking, frequent reaching and hand use, and occasional lifting, carrying, pushing, pulling, climbing, bending, and crouching.
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Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed