General Manager II - Store 6000 - Blackstone, VA

Advance Auto Parts•Blackstone, VA

3d•$57,400 - $70,300

About The Position

The General Manager is a professional-level sales and management position responsible for supporting both sides of the business. The role requires knowledge of store and automotive systems and parts, along with the ability to identify and troubleshoot customer needs and assist with DIY projects. The General Manager develops and maintains Professional Customer relationships, grows related programs, achieves financial metrics, and maintains service and appearance standards. This is an exempt position requiring a minimum of 50–55 hours per week, excluding meal breaks. The average schedule is 5–6 days per week with 11-hour shifts, including rotating nights and weekends, and an hour for lunch. Additional hours may be required based on staffing, store conditions, sales targets, and other business demands. The schedule is based on business needs. The position is eligible for sales commission based on individual or store performance.

Requirements

2–3 years of experience managing a team of 10–20 Team Members in a fast-paced, highly dynamic retail environment.
Successful experience managing profitability, with demonstrated financial and business acumen.
High school diploma or GED.
Valid driver's license.
Ability to communicate effectively in English, speak and write, and build strong relationships with Customers, peers, and upper management.
Ability to use Microsoft Word and Excel effectively; PowerPoint is preferred.
Ability to calculate discounts, percentages, sales increases, and gross profit percentages.
Ability to review and analyze business reports, including profit and loss statements.
Ability to hold others accountable, inspect work quality, and give inspiring feedback.
Ability to work a variety of days, evenings, and weekends as needed.
Ability to locate and stock parts and source them from multiple places, including special orders, FDO, and second sources.
Safety knowledge and skills.
Ability to work predominantly walking or standing and perform the physical activities described, including frequently lifting or moving up to 50 pounds and occasionally up to 100 pounds.
Ability to meet the described vision requirements, including close and distance vision, color vision, depth perception, and adjusting focus.

Nice To Haves

Bachelor’s degree in business or a related area.
Working knowledge of automotive systems.
Spanish language skills.
ASE P2 certification or ASE-ready equivalent; ability to become ASE P2 certified or equivalent.
ASE certification.

Responsibilities

Achieve overall store sales goals and service objectives.
Manage and grow Professional Customer relationships and sales, including developing customer action plans and holding the team accountable for executing them.
Select, hire, develop, manage performance, coach, schedule, and engage store Team Members.
Ensure execution of inventory and operational standards.
Coach Team Members to meet DIY and Professional Customer expectations.
Perform manager-on-duty responsibilities, including touch bases and coaching, floor and phone management, task assignment and completion, safety, and opening and closing duties.
Lead change management.
Embrace diversity and foster a respectful environment for Customers and Team Members.
Provide DIY services such as battery installation and testing and wiper installation.
Assist the District or Region with other functions upon request.
Execute and train project and product quality recommendations, parts lookup and sourcing, store operational processes, inventory systems, store equipment, POS and parts lookup systems, and testing and diagnostic equipment for DIY services.
Review and analyze profit and loss statements and other business reports.
Recruit, select, hire, and develop quality Team Members.
Build and grow relationships with Professional Customers.