General Manager II- Store 2230 Staunton, VA

Advance Auto Parts•Staunton, VA

2d•$57,400 - $70,300

About The Position

The General Manager is a professional-level sales and management leader responsible for inspiring the team, helping customers succeed, and growing the business with integrity. The role supports functions on both sides of the business and requires understanding of store and automotive systems, parts knowledge, and the ability to identify, troubleshoot, and provide project assistance for DIY customers. The General Manager develops and maintains Professional Customer relationships and grows related programs, while being accountable for financial metrics and service and appearance standards. This is an exempt position requiring a minimum of 50–55 hours per week, excluding meal breaks. The average schedule is 5–6 days per week with 11-hour shifts, including rotating nights and weekends, and an hour for lunch. Additional hours may be required based on staffing, store conditions, sales targets, and other business demands. The schedule is based on business needs. The position is eligible for sales commission based on individual or store performance.

Requirements

2–3 years of experience managing a team of 10–20 Team Members in a fast-paced, highly dynamic retail environment.
Successful experience managing profitability, with demonstrated financial and business acumen.
High school diploma or GED.
Valid driver's license.
Ability to communicate effectively in English, verbally and in writing, and build strong relationships with customers, peers, and upper management.
Ability to use Microsoft Word and Excel effectively.
Ability to calculate discounts, percentages, sales increases, and gross profit percentages.
Ability to hold others accountable, inspect work quality, and give inspiring feedback.
Ability to work an assortment of days, evenings, and weekends as needed.
Ability to locate and stock parts; use advanced parts lookup and sourcing; and source parts through special order, FDO, second sources, and other channels.
Safety knowledge and skills.
Ability to become ASE P2 certified or achieve ASE-ready equivalent.
Ability to execute and train inventory systems, store equipment, POS and parts lookup systems, operational processes, and DIY testing and diagnostic equipment.
Ability to review and analyze business reports, including profit and loss statements.
Working knowledge of automotive systems is preferred.

Nice To Haves

Bachelor’s degree in business or a related area.
ASE certification.
Spanish language skills.
Working knowledge of automotive systems.
Ability to use Microsoft PowerPoint effectively.

Responsibilities

Achieve overall store sales goals and service objectives.
Manage and grow Professional Customer relationships and sales, including building customer action plans and holding the team accountable for executing them.
Select, hire, develop, manage performance, coach, schedule, and engage store Team Members.
Ensure execution of inventory and operational standards.
Coach Team Members to meet customer expectations for both DIY and Professional customers.
Perform manager-on-duty responsibilities, including team check-ins and coaching, floor and phone management, task assignment and completion, safety, and opening and closing duties.
Lead change management.
Embrace diversity and foster a respectful environment for customers and Team Members.
Provide DIY services, including battery installation and testing and wiper installation.
Assist the District or Region with other functions upon request.
Execute and train project and product quality recommendations, operational processes and procedures, DIY testing and diagnostic equipment, inventory systems, store equipment, POS systems, and parts lookup systems.
Review and analyze profit and loss statements and other business reports.
Recruit, select, hire, and develop quality Team Members.
Build and grow relationships with Professional Customers.