General Manager(08177) - 6780 North Blackstone Avenue

Domino's Franchise•Fresno, CA

About The Position

The General Manager is responsible for everything that happens during a shift, including staffing, paperwork, cost controls, cash control, food management, inventory, customer relations, scheduling, store cleanliness, marketing, profitability, attendance, punctuality, and adherence to company policies and standards. The manager is expected to set an example for the crew and ensure that team members follow all policies and procedures. The role also involves providing great customer service and maintaining the store’s standards and image. The position includes general store-team duties such as operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. Orientation and training are provided on the job. Work may involve changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, moving mechanical parts, and sometimes adverse weather during outside tasks. The job also requires working under stress, meeting quality-control standards, interacting with people, analyzing and compiling data, and making judgments and decisions.

Requirements

Ability to use judgment, perform math, and multitask.
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination to make precise movements rapidly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Ability to work under stress, meet strict quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Transportation to and from work.

Responsibilities

Oversee everything that happens during a shift.
Manage staffing and complete paperwork.
Control costs, cash, and inventory.
Manage food and work to a schedule.
Maintain the store’s image, cleanliness, and standards.
Provide customer service and manage customer relations.
Support marketing and store profitability.
Maintain attendance and punctuality.
Operate equipment, stock ingredients, and prepare products.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and the facility approximately daily.
Follow all company policies and procedures and expect the same from crew members.