General Manager - Unassigned

Drury Hotels•St. Charles, MO

4d•Onsite

About The Position

Responsible for providing cooperative leadership and managing processes to ensure the hotel meets and maintains all Company expectations in regard to Quality, Service, Profit, and Teamwork. Promotes, develops and maintains a work environment that provides an exceptional +1 Service experience for both team members and guests. Develops and operates within an approved annual operating budget. Ensures Drury Hotels policies and procedures are consistently communicated and followed. Maintains a high standard of integrity, service, and hospitality at all times with team members, customers and co-workers. At Drury Hotels, we prioritize our team's personal growth and career development. As part of our team, you will be empowered to grow and encouraged to shine. At Drury Hotels, we offer our guests more than a place to sleep. We provide a place to feel welcome. Happy. At home. As a family-owned and operated hotel system, we honor and enhance the Drury legacy of world-class hospitality excellence. That’s the Drury Way. Our 6,100+ team members work together—across 150 hotels in 30 states—to make sure every guest receives the very best service and value. Together we continue to grow, carefully and with clear vision, as a family of thriving hotels nationwide.

Requirements

Requires a solid knowledge of business leadership etiquette, principles, and practices.
Requires the ability to speak English and communicate clearly and effectively, both orally and in writing.
Effective communication includes the ability to handle team member and guests issues with finesse and professionalism.
Requires ability to relate and interact with people in a warm, friendly and professional manner.
Requires solid proficiency in computer skills, composition of letters and reports, and a keen attention to detail.
Requires the ability to handle multiple tasks simultaneously and efficiently.
This position requires some travel.

Responsibilities

Providing cooperative leadership and managing processes to ensure the hotel meets and maintains all Company expectations in regard to Quality, Service, Profit, and Teamwork.
Promoting, developing and maintaining a work environment that provides an exceptional +1 Service experience for both team members and guests.
Developing and operating within an approved annual operating budget.
Ensuring Drury Hotels policies and procedures are consistently communicated and followed.
Maintaining a high standard of integrity, service, and hospitality at all times with team members, customers and co-workers.