General Manager

Bob Evans Restaurants • Circleville, OH

6d

About The Position

The General Manager oversees the restaurant’s daily operations and staff, ensuring the execution of company policies, procedures, programs, and systems. The role provides leadership, direction, training, and development to direct reports and contributes to restaurant success by building sales, achieving goals, and driving profitability. Decisions are guided by established policies and procedures and the Director of Operations. The General Manager shapes the restaurant’s culture, promotes employee engagement, and supports a warm, hospitable atmosphere focused on guest satisfaction and farm-fresh food. The position requires working a variety of shifts and weekends and may involve assisting with team members’ job duties. Pay is up to $70,000 per year, depending on experience and geographic location/local market demand. The employer notes early closing and no late nights, along with benefits and career-growth opportunities.

Requirements

• High school diploma or equivalent.
• Prior experience in a leadership role.
• Excellent communication skills.
• Strong interpersonal skills and conflict-resolution abilities.
• Strong planning and organization skills.
• Dedication to providing exceptional guest service.
• Excellent computer skills and basic personal computer literacy.
• Strong analytical and problem-solving skills.
• Exceptional team-building capability.
• Basic business math and accounting skills.
• Ability to manage multiple projects.
• Ability to serve as a role model for employee appearance and presentation.
• Availability to work a variety of shifts and weekends.
• Ability to meet the physical demands of the role, including standing for an entire shift, walking for long periods, pushing, lifting, carrying, and transferring up to 50 pounds, reaching, handling objects and controls, bending, stooping, tasting and smelling, communicating verbally, using vision abilities, and accessing all restaurant areas.

Nice To Haves

• A minimum of 4–6 years of experience in a family, fast-food, or casual-dining restaurant is strongly preferred.
• College and/or culinary schooling preferred.

Responsibilities

• Manage daily restaurant operations and staff, including implementing company policies, procedures, programs, and systems.
• Lead, direct, train, and develop direct reports; recruit, interview, hire, train, assign, evaluate, reward, and discipline employees, including termination when appropriate.
• Build a positive restaurant culture and employee engagement; coach and mentor team members to support job performance and guest satisfaction.
• Communicate sales performance and anticipated variances to the restaurant management team, and cascade corporate programs and initiatives to management and staff.
• Assist team members with their job duties as needed.
• Drive sales through sales-building activities and suggestive selling; maximize table turnover, sales per guest, and sales per hour.
• Greet guests, investigate and resolve food-quality or service issues, and work to satisfy guests.
• Maintain efficient operations, cost controls, and profit management; manage food, labor, carryout, and other controllable costs and review financial reports and schedules.
• Control food costs by following recipes and portion standards and managing the weekly inventory process.
• Manage labor costs by optimizing schedules and monitoring daily schedules and sales performance using the company’s labor scheduling tool.
• Ensure compliance with OSHA requirements, local health and safety codes, and company safety and security policies; enforce safe work practices.
• Monitor daily activities for food quality and cleanliness standards.
• Oversee day-to-day cash control and security procedures, inventory, food and labor management, financial reporting, and appropriate operational actions.
• Ensure proper use of restaurant equipment and maintain the facility and company assets.
• Perform other duties as assigned.

Benefits

• Competitive compensation, with pay up to $70,000 per year depending on experience and geographic location/local market demand.
• Health and welfare benefits.
• 401(k) with company match.
• Flexible scheduling.
• Opportunity for development and career growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED