General Manager(02185) - 520 West St
About The Position
The General Manager is responsible for everything that happens during a shift and for all store operations. This includes controlling costs, inventory and cash, maintaining customer relations, setting a professional example, and managing the team. The role also performs the duties of Customer Service Representatives and Delivery Drivers, including taking and preparing orders, collecting payment, and delivering products safely and courteously. The store operates seven days a week, including weekends and holidays, and the manager must be willing to work when needed. On-the-job orientation and training are provided. The work involves operating store equipment and a register, using a computer keyboard or touch screen, stocking and preparing ingredients and products, processing phone and in-person orders, taking inventory, completing paperwork, and cleaning the equipment and facility. Working conditions include exposure to changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. The role requires standing for most tasks, some walking and sitting for paperwork, and lifting or carrying supplies and ingredients, including items weighing up to 50 pounds.
Requirements
- At least 18 years old.
- Experience leading a team and the ability to manage a shift staff of approximately 3 to 30 people.
- Motivational skills and the ability to help create a positive workplace.
- Clean driving record and ability to pass a Motor Vehicle Record check.
- Valid driver's license and access to a reliable insured vehicle.
- Willingness to work when needed, including weekends and holidays.
- Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers.
- Ability to perform basic arithmetic accurately and quickly and make correct monetary change.
- Verbal, writing, and telephone skills for taking and processing orders.
- Motor coordination to make precise movements quickly and accurately, and ability to enter orders using a computer keyboard or touch screen.
- Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to meet the physical demands of the role, including standing, walking, and lifting or carrying supplies weighing up to 50 pounds.
Responsibilities
- Manage all store operations and oversee everything that happens during the shift.
- Control costs, inventory, and cash, and maintain customer relations.
- Manage a shift team of approximately 3 to 30 employees and set a professional example.
- Perform the duties of Customer Service Representatives and Delivery Drivers.
- Greet customers, take orders by phone and in person, and collect customer payments.
- Prepare products quickly and accurately while following portion sizes, recipes, and baking procedures.
- Deliver products by vehicle from the store to customers safely and courteously.
- Maintain cleanliness throughout the restaurant and clean equipment and the facility.
- Operate equipment, stock ingredients and supplies, receive and process telephone orders, take inventory, and complete associated paperwork.
- Maintain a professional appearance in accordance with Domino's Pizza Grooming Standards.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
