General Manager(06945) - 3201 Forest Hill Circle

Domino's Franchise•Forest Hills, TX

About The Position

The General Manager is responsible for everything that happens during a shift, including staffing, paperwork, cost and inventory controls, cash control, food management, customer relations, marketing, profitability, cleanliness, attendance, and adherence to company policies and standards. The role requires setting a strong example for the crew, working to a schedule, and delivering great customer service. This position also involves general store-team duties such as operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The work may involve varying temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts. Physical tasks include standing, walking, sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, climbing, bending, crouching, reaching, and frequent hand use. The posting also describes delivery duties: delivering products by car to customers, distributing flyers and door hangers, and navigating delivery locations and adverse terrain. Delivery duties require a valid driver’s license and access to an insured vehicle.

Requirements

Ability to use judgment, perform math, and multitask.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Ability to comprehend and give correct written instructions.
Verbal, writing, and telephone skills to take and process orders.
Ability to communicate verbally with customers and coworkers in person and by phone.
Ability to enter orders using a computer keyboard or touch screen.
Motor coordination and eye-hand coordination to make precise movements quickly and accurately.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
For delivery duties: valid driver's license with a safe driving record meeting company standards.
For delivery duties: access to an insured vehicle that can be used for delivery.
For delivery duties: navigational skills to read a map and locate addresses within the designated delivery area.
For delivery duties: ability to navigate adverse terrain, including multi-story buildings and private homes, while carrying products.
Ability to meet the physical demands described, including lifting deliveries weighing up to 50 pounds and frequent bending, reaching, standing, and walking.

Responsibilities

Oversee everything that happens during the shift and set an example for the crew.
Follow company policies and procedures and expect the same from team members.
Manage staffing, paperwork, cost controls, cash control, inventory, and food management.
Work to a schedule and maintain attendance and punctuality.
Maintain store cleanliness, a professional image, and adherence to standards.
Provide great customer service and manage customer relations.
Support marketing and store profitability.
Operate equipment, stock ingredients, prepare products, and receive and process telephone orders.
Take inventory, complete associated paperwork, and clean equipment and the facility.
Deliver products to customers by car and deliver flyers and door hangers, as described in the posting.