General Manager

Envoy Air Inc.•Kailua Kona, HI
•$60,000 - $100,000

About The Position

The General Manager is responsible for overall training compliance at their station and leads a team in operating safely, efficiently, and effectively while providing high-quality service to American Airlines customers. The role oversees and coordinates daily station operations to support safe, high-quality, on-time aircraft movement. The General Manager builds accountability, develops a strong and motivated team, ensures appropriate staffing, and serves as a visible, active leader who communicates directly with employees. The position may require non-standard schedules and availability to the team at all times to address changing or unplanned operational needs.

Requirements

  • High school diploma or GED equivalent.
  • Valid, unexpired, and unsuspended state driver’s license; some license restrictions may prohibit consideration.
  • Previous experience with a commercial airline or ground handler in a leadership role.
  • Availability for non-standard work schedules when necessary due to changing or unplanned operational needs, including availability to the team 24/7/365.
  • Demonstrated ability to communicate effectively, verbally and in writing, with various internal and external partners.
  • Accomplished, customer-focused, accountable, self-motivated, and collaborative.
  • Ability to read, write, fluently speak, and understand English.
  • Authorized to work in the United States without sponsorship.

Nice To Haves

  • Experience working with contract labor workgroups may be preferred in some locations.

Responsibilities

  • Ensure overall training compliance at the station.
  • Lead a team to run a safe, efficient, and effective operation while delivering top-notch service to American Airlines customers.
  • Oversee and coordinate day-to-day operations to maximize the quality and safety of on-time aircraft movement through the station.
  • Drive accountability, build and manage a strong and motivated team, and ensure the right people are in place in the operation.
  • Be a visible and active leader, engage with employees, and establish lines of communication.

Benefits

  • Employee flight privileges within the American Airlines global network.
  • Training and development programs.
  • Comprehensive health and life benefits, subject to location.
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