General Manager(03029) - 3620 US Hwy 98 W
About The Position
The General Manager is responsible for everything that happens during a shift, including staffing, paperwork, cost controls, inventory and cash control, food management, scheduling, store standards and cleanliness, customer service, marketing, and profitability. The manager must set an example, follow all company policies and procedures, and expect the same from the crew. The role requires judgment, math, multitasking, communication, and the ability to direct activities and make decisions while working independently and with others. The posting also describes general store-team duties and conditions, including operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and facilities. Training and orientation are provided on the job. The position involves standing and walking, handling deliveries and supplies, reaching, bending, occasional crouching and climbing, and frequent hand use. Work may involve hot surfaces and tools, sharp edges, moving mechanical parts, food odors, cornmeal dust, cramped spaces, and changing temperatures. Some listed delivery duties and qualifications apply to delivery personnel.
Requirements
- Ability to use judgment, perform basic math, and multitask.
- Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to add, subtract, multiply, and divide accurately and quickly; use a calculator if needed; and make correct monetary change.
- Ability to comprehend and give correct written instructions.
- Verbal, writing, and telephone skills to take and process orders and communicate with customers and coworkers.
- Motor coordination and eye-hand coordination to make rapid, precise movements and use hands continuously.
- Ability to enter orders using a computer keyboard or touch screen.
- Ability to meet attendance and punctuality expectations and have transportation to and from work.
- Ability to perform the described physical tasks, including standing, walking, lifting and carrying supplies, pushing or pulling trays, reaching, bending, and occasional climbing.
- On-the-job orientation and training are provided.
Responsibilities
- Oversee all activities during the shift.
- Manage staffing, paperwork, schedules, and attendance.
- Control costs, inventory, and cash.
- Manage food and store operations.
- Maintain store image, cleanliness, and adherence to standards and procedures.
- Provide great customer service and manage customer relations.
- Contribute to marketing and store profitability.
- Set an example for the crew and ensure team members follow company policies and procedures.
- Operate equipment, stock ingredients, prepare products, process telephone orders, take inventory, complete paperwork, and clean equipment and the facility as required of store team members.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
