General Manager(01643) - 307 W. Hwy 28
About The Position
The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls, customer relations, staffing, food management, scheduling, cleanliness, marketing, and profitability. The manager is expected to set an example, follow all company policies and procedures, and hold the crew to the same standards. The role also includes general store-team duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided.
Requirements
- Ability to exercise judgment, perform math, and multitask.
- Ability to follow all policies and procedures and expect the same from the crew.
- Ability to comprehend and give correct written instructions.
- Ability to communicate verbally with customers and coworkers to process orders in person and over the phone.
- Ability to perform basic arithmetic accurately and quickly, make correct monetary change, and use a calculator if needed.
- Verbal, writing, and telephone skills for taking and processing orders.
- Motor coordination and the ability to make precise, rapid movements.
- Ability to enter orders using a computer keyboard or touchscreen.
- Ability to navigate adverse terrain and delivery locations, including multi-story buildings, while carrying products.
- Valid driver’s license with a safe driving record meeting company standards.
- Access to an insured vehicle that can be used for delivery.
- Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to meet the physical demands described, including standing, walking, lifting, carrying, pushing, climbing, bending, crouching, reaching, and driving.
Responsibilities
- Oversee all activities during the shift.
- Manage cost controls, inventory, cash, food, and staffing.
- Maintain customer relations and provide great customer service.
- Complete paperwork and work to a schedule.
- Maintain store cleanliness, a professional image, and adherence to standards and policies.
- Support marketing and store profitability.
- Operate equipment, stock ingredients, prepare products, process telephone orders, take inventory, and complete associated paperwork.
- Clean equipment and the facility approximately daily.
- Deliver products by car and to customers’ doors, and deliver flyers and door hangers where applicable.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
