General Manager(03119) - 1709 Shepherd Rd

Domino's Franchise•Lakeland, FL
•Onsite

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls and customer relations. The manager sets an example for the crew, follows all policies and procedures, and expects team members to do the same. The role also covers staffing, paperwork, food management, scheduling, store standards and cleanliness, marketing, customer service, attendance, and profitability. The posting describes a fast-paced store environment and includes the general duties, physical requirements, and exposure conditions applicable to store team members, including delivery-related activities.

Requirements

  • Ability to exercise judgment, perform basic math, and multitask.
  • Ability to comprehend and provide correct written instructions and communicate verbally with customers and coworkers in person and by telephone.
  • Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination to make precise movements quickly and accurately, and ability to enter orders using a computer keyboard or touch screen.
  • Ability to read maps and locate addresses within the designated delivery area.
  • For delivery duties, a valid driver's license with a safe driving record meeting company standards, and access to an insured vehicle that can be used for delivery.
  • Ability to work alone and with others, direct activities, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to meet the physical requirements described, including standing, walking, lifting and carrying supplies, pushing or pulling trays, climbing, bending, crouching, reaching, and driving.

Responsibilities

  • Oversee all activities during the shift.
  • Manage cost controls, inventory control, cash control, and customer relations.
  • Set an example for the crew and ensure compliance with policies, procedures, and standards.
  • Handle staffing and paperwork.
  • Manage food and work to a schedule.
  • Maintain the store's image, cleanliness, and standards.
  • Provide great customer service and support marketing and profitability.
  • Operate store equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory and complete related paperwork; and clean equipment and the facility.
  • Deliver products within the designated area and deliver flyers and door hangers, as required.
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