General Manager(03258) - 112224 Boyette Rd

Domino's Franchise•Riverview, FL

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls and customer relations. The manager sets an example for the crew, follows company policies and procedures, and expects the same of team members. The role involves staffing, paperwork, food management, scheduling, maintaining store standards and cleanliness, marketing, customer service, attendance, and profitability. The description also covers general store-team duties, including operating equipment, stocking and preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The work may involve delivery duties, including driving within a designated area and bringing products to customers.

Requirements

Ability to use judgment, perform math, and multitask.
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and coworkers to process orders in person and over the phone.
Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination to make precise, rapid movements accurately.
Ability to enter orders using a computer keyboard or touch screen.
Navigational skills to read maps and locate addresses within the designated delivery area.
Ability to navigate adverse terrain, including multi-story buildings, private homes, and delivery sites, while carrying products.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Valid driver's license with a safe driving record meeting company standards for delivery duties.
Access to an insured vehicle that can be used for delivery.
Ability to meet the listed physical demands, including standing, walking, lifting, carrying, pushing, climbing, bending, crouching, reaching, and driving.

Responsibilities

Oversee everything that happens during the shift.
Manage cost controls, inventory, cash, and customer relations.
Set an example for the crew and ensure compliance with company policies and procedures.
Handle staffing and paperwork.
Manage food and work to a schedule.
Maintain the store's image and adherence to standards.
Provide great customer service and maintain attendance and punctuality.
Maintain store cleanliness and contribute to marketing and profitability.
Operate store equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory and complete associated paperwork; and clean equipment and the facility.
Deliver products by car to customers and deliver flyers and door hangers, as applicable.