Assistant Manager(03258) - 112224 Boyette Rd

Domino's Franchise•Riverview, FL
•Onsite

About The Position

The Assistant Manager helps lead a Domino’s store and its team, with responsibility for everything that happens during their shift. The role supports the store’s success through team leadership, customer service, and management of staffing, inventory, cash, food, costs, cleanliness, marketing, and profitability. Assistant Managers are expected to set an example, follow all policies and procedures, and hold the crew to the same standards. The position offers opportunities for career progression, including advancement to general manager and franchise owner. The role also includes operating store equipment, stocking and preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning the equipment and facility. It requires communication with customers and coworkers, accurate order and cash handling, and the ability to work independently and with others under stress. Work may involve adverse weather outdoors, temperature extremes, food odors and dust, cramped spaces, hot equipment, and sharp or moving parts. Physical activities include standing, walking, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, squatting, reaching, and continuous use of hands.

Requirements

  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to stand for most tasks and walk short distances for short durations.
  • Ability to handle physical tasks including lifting deliveries weighing up to 50 pounds, carrying supplies, pushing or pulling trays, occasional stair or ladder use, bending, crouching, squatting, reaching, and continuous hand use.
  • Ability to differentiate between hot and cold surfaces.
  • Transportation to and from work.

Responsibilities

  • Take responsibility for store operations and team performance during assigned shifts.
  • Set an example for the crew and ensure policies and procedures are followed.
  • Manage staffing, paperwork, cost controls, cash control, food management, scheduling, standards, customer service, attendance, store cleanliness, marketing, and profitability.
  • Operate store equipment; stock ingredients and supplies; and prepare products.
  • Receive and process telephone orders, including orders taken in person and by phone.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Maintain customer relations and provide great customer service.
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