STORE MANAGER - CHESAPEAKE, VA STORE #1709

Dollar General•Chesapeake, WV

2d•$55,230 - $57,990•Onsite

About The Position

The Store Manager is responsible for managing store employees and effectively planning and implementing store processes, including ordering, receiving, stocking, merchandise presentation, selling, staffing, and support. The manager oversees employee hiring, training, performance, and compliance; store operations and inventory; customer service; cash and facility controls; and completion of required documentation. The position also involves regularly opening and closing the store, maintaining a clean and safe environment, and driving a personal vehicle for meetings, visits to other Dollar General stores, and deposits. The work is performed in a fast-paced environment with moderate noise. It includes frequent walking or standing, bending, stooping, and kneeling; handling store equipment and merchandise; and lifting up to 40 pounds, occasionally up to 55 pounds. There may be occasional exposure to outdoor weather, hazardous cleaning solutions, and extreme cold in freezers, as well as occasional ladder climbing up to six feet.

Requirements

Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform basic mathematical calculations, including percentages.
Knowledge of cash-handling procedures, cashier accountability, and deposit control.
Ability to perform cash-register functions and generate reports.
Knowledge of inventory-management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety-control policies and practices, including deposits and store keys.
Good organizational skills and attention to detail.
Ability to solve problems and handle a variety of situations.
Valid driver's license.

Nice To Haves

High school diploma or equivalent.
One year of management experience in a retail environment.

Responsibilities

Recruit, select, retain, train, and manage qualified employees in accordance with labor laws and company policies; ensure appropriate staffing.
Conduct performance evaluations, identify performance gaps, provide counseling or solutions, and recommend pay rates and advancement.
Communicate performance, conduct, and safety expectations; coordinate meetings and events focused on safety, security, and policies.
Ensure the store is properly opened and closed each day, personally opening at least twice and closing at least twice per week.
Review operating statements to identify business trends, sales and profitability, expense-control opportunities, potential shrink, and errors.
Manage ordering and inventory, review ordering plans and seasonal direction weekly, and follow up on Basic Stock Replenishment and cycle counts.
Oversee merchandise staging, stocking, storage, presentation, pricing, and signage according to company practices.
Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
Protect the financial integrity of the store through cashier accountability, key control, security practices, and cash-control procedures.
Provide leadership in delivering superior customer service.
Maintain a clean, organized store and a safe, secure environment for employees and shoppers.
Ensure the store has the tools needed to perform required tasks.
Follow company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.
Drive a personal vehicle to meetings, other Dollar General stores, and to make deposits.