General Manager - The Shepherd Chemical Company

The Shepherd Companies•Norwood, OH

About The Position

The Shepherd Chemical Company is seeking an experienced General Manager to lead business strategy, operations, people, and financial performance. The role sets direction, develops the senior leadership team, and builds accountability to deliver sustainable growth, profitability, operational excellence, and a strong customer experience. The successful candidate acts with urgency, makes sound decisions with imperfect information, communicates candidly, and aligns stakeholders around clear priorities. The General Manager defines and executes a market-driven commercial strategy, leads strategic planning and growth initiatives, strengthens operational performance, develops leadership capability, and owns revenue, margin, operating effectiveness, and capital allocation. Success includes coordinated execution of the commercial strategy, achievement of financial and operating commitments, improved quality and customer experience, and a more capable, aligned, and accountable leadership team.

Requirements

Executive leadership experience spanning strategy, commercial performance, operations, people, and P&L results.
Success building senior leadership capability and accountable, high-performing teams.
Strong business and financial judgment, including decisions involving revenue, margin, capital, and enterprise risk.
A record of translating customer and market insight into coordinated execution.
Experience improving manufacturing or operational performance through structured problem-solving and continuous improvement.
Credibility with executive and Board-level stakeholders, paired with high integrity, resilience, and personal ownership.

Responsibilities

Define and execute a market-driven strategy for profitable growth and competitive advantage.
Translate customer and market insight into priorities, KPIs, resource decisions, and cross-functional action.
Lead strategic planning, risk management, growth initiatives, and communication with key stakeholders and the Board.
Build an operating system that improves quality, efficiency, reliability, and execution.
Eliminate chronic losses, strengthen manufacturing capability, and embed continuous improvement.
Use performance data to identify risk, accelerate corrective action, and improve results.
Build and develop a strong senior leadership team.
Create a high-performance culture grounded in integrity, ownership, collaboration, and enterprise thinking.
Set clear expectations, delegate thoughtfully, and hold leaders accountable for results and customer experience.
Own revenue, margin, operating effectiveness, and capital allocation.
Anticipate risk, pursue opportunities, and deliver financial commitments.
Balance near-term performance with long-term value creation and communicate results transparently to the General Leadership Team.