General Manager(05149) - 2009 Citrus Blvd

Domino's Franchise • Leesburg, FL

3d

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls and customer relations. The role sets an example for the crew, follows company policies and procedures, and expects team members to do the same. Duties include staffing, paperwork, food management, scheduling, maintaining store standards and cleanliness, customer service, marketing, attendance and punctuality, and profitability. The position also involves general store-team tasks such as operating equipment, stocking ingredients, preparing products, processing orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided.

The role requires directing activities, handling repetitive tasks, working independently and with others, working under stress, meeting quality standards, dealing with people, analyzing and compiling data, and making judgments and decisions. Delivery duties may include driving within a designated area and carrying product to customers.

Work may involve varying weather and temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. Physical activities include standing and walking for much of the work, occasional sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, climbing stairs or ladders, bending, crouching, reaching, and driving. Deliveries may require navigating multi-story buildings and carrying products up stairs.

Requirements

• Ability to exercise judgment, perform basic math, and multitask.
• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and co-workers and process orders by telephone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Hand-eye coordination to make precise movements rapidly and accurately.
• Ability to enter orders using a computer keyboard or touch screen.
• Navigational skills to read a map and locate addresses within the designated delivery area.
• Ability to navigate adverse terrain, including multi-story buildings, private homes, and delivery sites, while carrying product.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Valid driver's license with a safe driving record meeting company standards for delivery duties.
• Access to an insured vehicle that can be used for delivery.

Responsibilities

• Manage all activities during a shift, including cost controls, inventory control, cash control, and customer relations.
• Set an example for the crew and ensure company policies, procedures, and standards are followed.
• Handle staffing and paperwork.
• Manage food and work to a schedule.
• Maintain a professional store image, store cleanliness, and great customer service.
• Ensure attendance and punctuality, and contribute to marketing and profitability.
• Operate store equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete associated paperwork; and clean equipment and the facility.
• Deliver product by car to customers and deliver flyers and door hangers, as applicable.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed