Customer Service Rep(05149) - 2009 Citrus Blvd

Domino's Franchise • Leesburg, FL

2d • Onsite

About The Position

Domino’s Pizza is seeking customer service representatives with strong people skills to receive and process customer orders and contribute to store operations. The role offers on-the-job orientation and training, with opportunities for advancement into management and other roles. Schedules may be part-time or full-time, and may suit people seeking a main or supplemental job.

Team members operate store equipment, stock ingredients and supplies, prepare products, take inventory, complete paperwork, and clean equipment and the facility. They communicate with customers and coworkers in person and by phone, enter orders using a computer keyboard or touchscreen, and handle payments and change.

The work takes place in a pizza store and involves exposure to changing temperatures, food odors, cornmeal dust, hot oven surfaces and tools, sharp edges, moving mechanical parts, and sometimes adverse weather during outside tasks. Physical activities include standing, walking, lifting and carrying supplies, pushing or pulling trays, bending, crouching, reaching, and frequent hand use.

Requirements

• Must be at least 16 years old.
• Ability to understand and provide correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Ability to make precise, rapid movements with eye-hand coordination and speed.
• Ability to enter orders using a computer keyboard or touchscreen.
• Ability to perform the stated physical tasks, including lifting and carrying supplies weighing up to 50 pounds, standing, walking, bending, reaching, and frequent hand use.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders, and communicate with customers and coworkers in person and by phone.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Unload product deliveries using a hand truck and stock cases on shelves.
• Perform related store tasks such as stocking, cleaning, and maintaining the facility.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed