General Manager (01202) 7081 Dixie Highway

Domino's Franchise•Clarkston, MI

About The Position

The General Manager is responsible for everything that happens during a shift, including staffing, paperwork, cost controls, cash control, inventory, food management, customer relations, scheduling, store standards and cleanliness, marketing, and profitability. The manager sets an example for the team, follows company policies and procedures, and expects the same from crew members. The role requires strong judgment, math, multitasking, communication, and customer-service skills. On-the-job orientation and training are provided. The position also involves general store-team duties such as operating equipment, stocking ingredients and supplies, preparing products, receiving and processing orders, taking inventory, completing paperwork, and cleaning equipment and the facility. Work may include delivering products and flyers within the designated area.

Requirements

  • Ability to use judgment, perform math, and multitask.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers in person and by telephone.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination and ability to make precise movements quickly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Navigational skills to read a map and locate addresses within the designated delivery area.
  • Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites while carrying products.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Valid driver's license with a safe driving record meeting company standards.
  • Access to an insured vehicle that can be used for delivery.
  • Ability to meet the listed physical demands, including standing, walking, lifting, carrying, pushing, climbing, bending, crouching, reaching, and driving.

Responsibilities

  • Oversee everything that happens during a shift.
  • Manage staffing, schedules, paperwork, and attendance.
  • Control costs, inventory, cash, and food operations.
  • Maintain customer relations and provide great customer service.
  • Set an example by following all company policies and procedures and ensuring the crew does the same.
  • Maintain store image, cleanliness, and operating standards.
  • Support marketing and store profitability.
  • Operate equipment; stock ingredients; prepare products; process telephone orders; take inventory; and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Deliver products by car within the designated delivery area and deliver flyers or door hangers.
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