General Manager(03258) - 112224 Boyette Rd

Domino's Franchise•Riverview, FL

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store standards and cleanliness, marketing, and profitability. The manager sets an example for the crew, follows company policies and procedures, and expects the same from team members. The role also includes the general duties performed by store team members, such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The job may involve delivery-related tasks, including driving and carrying orders to customers. The work environment includes a range of in-store temperatures, hot surfaces and tools, food odors, cornmeal dust, cramped spaces, sharp edges, moving mechanical parts, and varying weather conditions during outside tasks or deliveries. Physical activities include standing, walking, sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, climbing stairs or ladders, bending, crouching, reaching, and driving. Delivery work may involve navigating multiple flights of stairs and adverse terrain. Domino’s describes a team-oriented workplace focused on exceptional service and says it offers opportunities for advancement, including paths from assistant manager to general manager and franchisee or corporate operations roles. Its stated diversity mission is to recognize, appreciate, value, and use individuals’ unique talents and contributions so team members can reach their potential.

Requirements

Ability to use judgment, perform math, and multitask.
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and coworkers, in person and by telephone.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination to make precise movements quickly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
For delivery duties, navigational skills to read a map and locate addresses in the designated delivery area.
Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites, while carrying products.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
Valid driver's license with a safe driving record meeting company standards for delivery duties.
Access to an insured vehicle that can be used for delivery.

Responsibilities

Manage all activities during the shift.
Control costs, inventory, and cash, and maintain customer relations.
Set an example by following company policies and procedures and expecting the same from the crew.
Handle staffing, paperwork, food management, and work scheduling.
Maintain store image, standards, cleanliness, and customer service.
Contribute to marketing and store profitability.
Operate store equipment, stock ingredients, prepare products, and receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and the facility approximately daily.
Deliver products by car to customers and deliver flyers and door hangers, as required.