General Manager - Princeton, NJ

Fogo de Chão•Princeton, NJ

About The Position

Fogo de Chão is hiring a General Manager to oversee restaurant operations and financial performance while delivering a consistent, satisfying guest experience. The role leads and develops restaurant leaders and supports staffing, revenue growth, guest-ready routines, safety, and facility maintenance. The General Manager is responsible for achieving revenue and annual EBITDA targets and for managing the restaurant’s overall operational and financial success. Occasional travel is required.

Requirements

  • At least 5 years of restaurant operations experience.
  • High school diploma or equivalent.
  • Proficiency in food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and report preparation.
  • Ability to frequently lift and/or move up to 25 pounds.
  • High endurance and mental acuity and toughness to manage conflict and deal successfully with high-stress situations.
  • Occasional travel required.

Nice To Haves

  • 3 years of knowledge of churrasco and churrascaria cuisine preferred.
  • Bachelor’s degree in hotel or restaurant management is desirable.
  • A combination of experience and education will be considered.

Responsibilities

  • Advise and oversee Front of House and Heart of House Managers and the restaurant Office Assistant.
  • Attract, develop, and retain restaurant leadership, ensure appropriate staffing levels, and develop future restaurant leaders.
  • Partner with the Sales Manager to grow group dining revenue, execute events, and monitor staffing and space yield.
  • Execute the Manager in Development Program for new managers in training.
  • Partner with Talent Acquisition to communicate promotion opportunities and offer letters.
  • Ensure guest satisfaction and consistency in service and product quality.
  • Review Guest Sentiment, identify trends and gaps, and create improvement plans.
  • Master and ensure execution of Guest Ready Routines by shift, day, week, month, and quarter.
  • Achieve revenue targets by monitoring key plan drivers, forecasting, and addressing revenue gaps.
  • Recognize local and industry dining trends.
  • Oversee the restaurant’s overall operational and financial success and achieve annual EBITDA targets.
  • Evaluate and submit repair and maintenance requests in a timely manner as part of the Facilities Maintenance program.
  • Ensure guest and employee safety.

Benefits

  • Medical, dental, and vision insurance for full-time team members, available on the first of the month following their start date.
  • Company-paid life insurance and short-term disability, where allowed.
  • Voluntary benefits package including critical illness, hospital indemnity, accident coverage, permanent life, and pet insurance.
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