General Manager - Princeton, NJ

Fogo de Chão • Princeton, NJ

9d

About The Position

Fogo de Chão is hiring a General Manager to lead the restaurant’s operations and financial performance while delivering a consistent, satisfying guest experience. The role oversees Front of House and Heart of House Managers and the restaurant Office Assistant, develops and retains leaders, and ensures appropriate staffing. The General Manager partners with the Sales Manager on group dining revenue and events, and with Talent Acquisition on promotion opportunities and offer letters. The position also leads manager development, monitors guest feedback and revenue performance, maintains brand and service standards, and supports restaurant safety and facilities maintenance. Occasional travel is required.

Requirements

• At least 5 years of restaurant operations experience.
• High school diploma or equivalent.
• Proficiency in food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and report preparation.
• Ability to frequently lift and/or move up to 25 pounds.
• High endurance, mental acuity, and toughness to manage conflict and handle high-stress situations.
• Willingness to travel occasionally.
• A combination of experience and education may be considered.

Nice To Haves

• 3 years of churrasco and churrascaria cuisine knowledge preferred.
• Bachelor’s degree in hotel/restaurant management desirable.

Responsibilities

• Advise and oversee Front of House and Heart of House Managers and the restaurant Office Assistant.
• Attract, develop, and retain restaurant leadership; ensure appropriate staffing levels; and develop future Restaurant Leaders.
• Partner with the Sales Manager to grow group dining revenue, execute events, and monitor appropriate staffing and space yield by date and time.
• Execute the Manager in Development Program for managers in training.
• Partner with Talent Acquisition to communicate promotion opportunities and offer letters.
• Ensure guest satisfaction and consistency in service and product quality.
• Review guest sentiment, identify trends and gaps, and create improvement plans.
• Master and ensure execution of Guest Ready Routines by shift, day, week, month, and quarter.
• Achieve revenue targets, monitor key plan drivers, forecast results, and address revenue gaps.
• Recognize local and industry dining trends.
• Manage overall restaurant operational and financial success and achieve annual EBITDA targets.
• Evaluate and submit facilities repair and maintenance requests in a timely manner.
• Ensure guest and employee safety.

Benefits

• Medical, dental, and vision insurance for full-time team members, effective on the first of the month following their start date.
• Company-paid life insurance and short-term disability where allowed.
• Voluntary benefits package including critical illness, hospital indemnity, accident coverage, permanent life, and pet insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED