General Manager - Conrad Los Angeles

Hilton•Los Angeles, CA
•$260,000 - $325,000•Onsite

About The Position

The General Manager will lead Conrad Los Angeles, shaping the luxury guest experience and hotel culture while delivering strong financial and operational results. The role calls for an entrepreneurial luxury-hospitality leader who empowers talent, champions innovation, and brings the Conrad brand to life through personalized service, creativity, connection, and excellence. Conrad Los Angeles is a luxury property in downtown Los Angeles, designed by architect Frank Gehry. The hotel offers accommodations, culinary experiences, wellness offerings, and event spaces, with a setting connected to the city’s arts, entertainment, and culinary scenes. The General Manager provides strategic oversight of hotel departments and operations, financial performance, commercial planning, owner and corporate relationships, and the development of on-property teams. The role is responsible for aligning the hotel with Hilton brand standards and building a high-performing, people-first culture.

Requirements

  • At least 2 years of hotel General Manager experience, or 5 years of Hotel Manager experience managing a property with $40 million or greater in revenue.
  • Proven experience leading and managing a luxury property, with extensive knowledge of Forbes standards and practices.
  • Strong leadership capability and a proven ability to attract, motivate, lead, inspire, and direct a talented team toward excellent guest and employee satisfaction results.
  • Proven ability to strategically drive financial performance and profitability.
  • Experience managing unionized hotel operations.
  • Ability to build and maintain successful ownership relationships and partnerships.

Nice To Haves

  • Hilton brand expertise.
  • Local market experience.

Responsibilities

  • Lead and optimize hotel operations across departments, ensuring alignment with Hilton brand standards and a seamless guest experience.
  • Use budgeting, forecasting, guest feedback, and operational reviews to improve service, workflow, efficiency, and team performance.
  • Own the property’s financial performance across sales, revenue, and finance; drive growth, cost control, and profitability.
  • Set and achieve performance targets, including GOP and RevPAR, and lead budgeting, forecasting, and strategic planning with the commercial team.
  • Serve as the primary point of contact for hotel owners and Hilton corporate leadership, maintaining alignment on goals, strategies, and performance expectations.
  • Provide regular updates, collaborate on long-term planning, and act as a trusted advisor to stakeholders.
  • Recruit and develop on-property talent; foster a people-first culture that champions diversity and inclusion.
  • Use coaching, performance management, and recognition to promote engagement, accountability, and continuous growth.

Benefits

  • 110 nights of discounted travel through the Go Hilton program, with room rates as low as $40 per night.
  • Employee stock purchase program offering Hilton shares at a 15% discount.
  • Paid parental leave for eligible Team Members, including partners and adoptive parents.
  • Caregiving concierge services.
  • Crisis Concierge support during times of loss.
  • Free counseling and support through the Employee Assistance Program for eligible Team Members.
  • Paid time off.
  • Health and welfare benefits, including health plans, dental coverage, and vision coverage.
  • Retirement plans.
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