General Manager I - Store 7655 - Homer Glen, IL

Advance Auto Parts•Homer Glen, IL

7d•$61,400 - $72,200•Onsite

About The Position

The General Manager is a professional-level sales and management leader who supports both sides of the business. The role involves understanding store and automotive systems, parts knowledge, and the ability to identify, troubleshoot, and provide project assistance for do-it-yourself (DIY) customers. The General Manager develops and maintains Professional Customer relationships and grows related programs, while being accountable for financial metrics and service and appearance standards. This is an exempt position requiring at least 50–55 hours per week, excluding meal breaks. The average schedule is 5–6 days per week, with 11-hour shifts, an hour for lunch, and rotating nights and weekends. Additional hours may be required based on staffing, store conditions, sales goals, and other business needs. The schedule is based on the needs of the business. The role includes leading, hiring, coaching, scheduling, and developing store Team Members; achieving sales and service objectives; maintaining operational and inventory standards; and ensuring a respectful environment for Customers and Team Members. The General Manager may also provide DIY services such as battery testing and installation and wiper installation, and assist the District or Region with other functions as requested.

Requirements

2–3 years of experience managing a team of 10–20 Team Members in a fast-paced, dynamic retail environment.
Successful experience managing profitability, with demonstrated financial and business acumen.
High school diploma or GED.
Valid driver's license.
Ability to communicate effectively and build strong relationships with Customers, peers, and upper management.
Ability to speak and write English.
Ability to use Microsoft Word and Excel effectively.
Ability to calculate discounts, percentages, sales increases, and gross profit percentages.
Ability to review and analyze business reports, including profit and loss statements.
Ability to hold others accountable, inspect work quality, and provide inspiring feedback.
Ability to work a variety of days, evenings, and weekends as needed.
Ability to locate and stock parts; knowledge of safety practices and skills.
Ability to build and grow relationships with Professional Customers.
Ability to become ASE P2 certified or meet an ASE-ready equivalent.

Nice To Haves

Working knowledge of automotive systems.
Spanish language skills.
Proficiency with Microsoft PowerPoint.
Bachelor’s degree in business or a related area.
ASE certification.

Responsibilities

Achieve overall store sales goals and service objectives.
Manage and grow Professional Customer relationships and sales, including building and holding the team accountable for executing Customer action plans.
Select, hire, develop, manage performance, coach, schedule, and engage store Team Members.
Ensure execution of inventory and operational standards.
Coach Team Members to meet Customer expectations for both DIY and Professional Customers.
Perform manager-on-duty responsibilities, including touch-base conversations and coaching, floor and phone management, task assignment and completion, safety, and opening and closing duties.
Lead change management.
Embrace diversity and foster a respectful environment for Customers and Team Members.
Provide DIY services, including battery installation and testing and wiper installation.
Assist the District or Region with other functions upon request.
Execute and train on project and product quality recommendations, parts lookup and sourcing, operational processes, testing and diagnostic equipment, inventory systems, store equipment, POS systems, and parts lookup systems.
Review and analyze business reports, including profit and loss statements.