General Manager, Full Time, Short Hills - Pottery Barn

Williams-Sonoma

21h

About The Position

The General Manager leads the Pottery Barn store in Short Hills, hiring and developing associates and guiding the team to achieve or exceed sales, payroll, and controllable expense goals. The role manages store operations and inventory, maintains visual merchandising standards, and ensures customers receive exemplary service and a positive store and brand experience. The General Manager also supports associates in building customer relationships and fosters a workplace where team members are treated fairly and with dignity and respect.

Requirements

At least 4 years of management experience in specialty retail and/or a multi-unit retail business environment.
Proven ability to manage staff to exceed sales goals while meeting payroll goals.
Proven ability to identify top talent, build teams, and train, develop, and retain employees.
Ability to think through complex issues and allocate time to execute multiple tasks and changing priorities.
Ability to motivate and influence others through personal actions and example.
Effective communication, organization, and leadership skills.
Must be able to remain mobile on the sales floor for extended periods.
Must be able to lift and mobilize items weighing up to 75 pounds using appropriate equipment and safety techniques.
Successful completion of a background check is required for employment or promotion to this role.
Full-time associates are expected to have open availability to meet business needs.

Responsibilities

Ensure the store meets or exceeds sales and contest goals while meeting payroll goals based on current trends.
Prioritize, plan, and adjust schedules and daily agendas to meet business goals, and hold the team accountable for achieving goals.
Train and motivate associates through ongoing programs in sales, customer service, and product knowledge.
Assess performance and provide ongoing feedback.
Complete and deliver performance appraisals and development plans.
Ensure the team delivers an exceptional in-store customer experience and meets world-class service standards.
Maintain an effective presence on the sales floor and ensure staff coverage in all store areas as needed.
Create and maintain an environment where associates are treated fairly and with dignity and respect, consistent with the People First philosophy.
Work with District Managers and peers to develop best practices in store management.
Manage store operations, inventory levels, and visual merchandising standards.
Hire and develop associates for future growth and help sales associates build customer relationships.

Benefits

Competitive compensation package; anticipated annual salary range of $98,000–$110,000.
Generous discount on Williams-Sonoma, Inc. brands.
401(k) plan and other investment opportunities.
Paid vacations and holidays.
Health, dental, and vision insurance, including same-sex domestic partner benefits.
Wellness program supporting physical, financial, and emotional health.
Individual development plans and career pathing conversations.
Annual performance appraisals.
Cross-brand and cross-functional career opportunities.
Online learning opportunities through brand-specific resources and WSI University.
Leadership development opportunities.