General Manager, Full Time, Short Hills - Pottery Barn

Williams-Sonoma•Short Hills, NJ

10h•$98,000 - $110,000

About The Position

The General Manager leads the Pottery Barn store team, hiring and developing associates and providing leadership to achieve or exceed sales, payroll, and controllable expense goals. The role manages store operations, inventory levels, and visual merchandising standards, while ensuring customers receive exemplary service and a positive store and brand experience. The General Manager also fosters customer relationships and a fair, respectful workplace consistent with the company's People First philosophy.

Requirements

Proven ability to manage staff to exceed sales goals while meeting payroll goals.
Proven ability to identify top talent, build teams, and train, develop, and retain people.
Proven ability to think through complex issues and allocate time to execute multiple tasks and changing priorities.
Proven ability to motivate and influence others through personal actions and examples.
Effective communication, organization, and leadership skills.
At least 4 years of management experience in specialty retail and/or a multi-unit retail business environment.
Ability to remain mobile on the sales floor for extended periods.
Ability to lift and mobilize medium to large items weighing up to 75 pounds while using appropriate equipment and safety techniques.
Successful completion of a background check is required for employment or promotion to this role.
Open availability to meet business needs.

Responsibilities

Ensure the store meets or exceeds sales and contest goals and meets payroll goals based on current trends.
Prioritize, plan, and adjust schedules and daily agendas to meet business goals, and hold the team accountable for achieving goals.
Train and motivate associates through ongoing programs in sales, customer service, and product knowledge.
Assess performance and provide ongoing feedback.
Complete and deliver performance appraisals and development plans.
Ensure the team provides an exceptional in-store customer experience and achieves world-class service standards.
Maintain a presence through effective floor management and ensure staff coverage throughout the store as needed.
Create and maintain an environment where associates are treated fairly and with dignity and respect, in accordance with the People First philosophy.
Work with District Managers and peers to develop best practices in store management.

Benefits

Competitive compensation package including pay and benefits.
Discount on Williams-Sonoma, Inc. brands.
401(k) plan and other investment opportunities.
Paid vacations and holidays.
Health benefits, dental and vision insurance, including same-sex domestic partner benefits.
Wellness program supporting physical, financial, and emotional health.
Individual development plans and career pathing conversations.
Annual performance appraisals.
Cross-brand and cross-functional career opportunities.
Online learning opportunities through brand-specific resources and WSI University.
Leadership development opportunities.