General Manager(02087) - 7613 W Good Hope Rd
About The Position
The General Manager is responsible for everything that happens during the shift, including cost, inventory, and cash controls and customer relations. The manager sets an example by following all policies and procedures and ensuring the crew does the same. Duties include staffing, paperwork, food management, working to a schedule, maintaining store standards and cleanliness, providing customer service, marketing, and supporting profitability. The role also includes the general duties performed by store team members, such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. Orientation and on-the-job training are provided. The position requires communication and basic math skills, the ability to process orders by phone and in person, make change, and enter orders on a computer keyboard or touchscreen. The job may include delivering products by car to customers and delivering flyers or door hangers. Delivery duties involve navigating the delivery area and carrying products while walking and climbing stairs.
Requirements
- Must be at least 18 years old.
- Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders; ability to comprehend and give correct written instructions and communicate with customers and coworkers.
- Motor coordination and the ability to make precise movements quickly and accurately.
- Ability to enter orders using a computer keyboard or touchscreen.
- Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
- For delivery duties: valid driver's license with a safe driving record meeting company standards, access to an insured vehicle usable for deliveries, and navigation skills to locate addresses.
Responsibilities
- Oversee everything that happens during a shift, including cost controls, inventory control, cash control, and customer relations.
- Set an example by following all policies and procedures and ensuring the crew does the same.
- Manage staffing, paperwork, food management, schedules, store standards and image, customer service, attendance and punctuality, cleanliness, marketing, and profitability.
- Operate store equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory and complete related paperwork; and clean equipment and the facility.
- Deliver products by car to customers and deliver flyers and door hangers when performing delivery duties.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
