General Manager(02837) 12 W Dundee Rd

Domino's Franchise•Wheeling, IL

1d•Onsite

About The Position

The General Manager leads store operations and is responsible for everything that happens during their shift. The role includes developing the team, shaping the store culture, and creating an energetic workplace where employees can learn and succeed. The General Manager works toward company goals, including controlling inventory, labor, and cash costs while providing excellent customer service and quality products. They set an example by following company policies and procedures and hold team members accountable to the same standards. The position requires leading, staffing, and training a team; maintaining store organization and cleanliness; following safety and security protocols; and contributing to the store’s profitability. The General Manager works in a fast-paced environment where quality and integrity are expected. Paid training is provided through videos, coaching guides, quizzes, and on-the-job training, with opportunities for advancement within the organization.

Requirements

Must be at least 18 years of age.
Must have a valid driver's license.
Must have three or fewer moving violations in the last three years.
Must not have had a drug- or alcohol-related motor vehicle violation in the last five years.
Must have reliable transportation.
Ability to use email, phone applications, web-based software, PDF viewers, and Microsoft Suite.
Ability to work under the stress of a fast-paced environment where quality and integrity are demanded.
Ability to be self-motivated, focused, determined, and goal-oriented.
Ability to provide customer service and understand and communicate written and verbal instructions.
Ability to perform basic arithmetic accurately and quickly, including making correct monetary change.
Verbal, writing, and telephone communication skills to take and process orders.
Ability to enter orders using a computer keyboard or touch screen and operate store equipment.
Ability to stock ingredients, prepare products, receive and process telephone orders, and clean equipment and the facility.
Ability to speak, hear, and understand verbal communication in person and by telephone; use near- and mid-range vision and depth perception; and distinguish hot from cold surfaces.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to stand for most tasks and walk frequently for short distances and durations.
Ability to lift deliveries weighing up to 50 pounds and place cases on shelves up to 72 inches high.
Ability to carry items weighing up to 30 pounds, and to push or pull trays or products on dollies and trash cans.
Ability to climb stairs or ladders occasionally; delivery-related duties may involve navigating five or more flights of stairs.
Ability to bend, crouch, squat, and reach as needed for stocking, cleaning, and food preparation.
Ability to use hands continuously for tasks requiring eye-hand coordination, including shaping dough, handling pizza tools, and assembling boxes.

Responsibilities

Take responsibility for everything that happens during the shift.
Work toward company goals, including controlling inventory, labor, and cash costs.
Provide excellent customer service and a quality product.
Follow company policies and procedures and hold team members accountable for doing the same.
Meet cost-control and service goals.
Adhere to safety and security protocols.
Maintain store organization and cleanliness to acceptable standards.
Contribute to company profitability and understand the business process.
Staff, train, and lead a team that contributes to company goals.
Stay current with hiring and marketing best practices and use learned tactics.
Communicate written and verbal instructions.
Perform store functions as needed, including processing orders, operating store equipment, stocking ingredients, preparing products, and cleaning equipment and the facility.