Assistant Manager(02837) 12 W Dundee Rd

Domino's Franchise•Wheeling, IL

1d•Onsite

About The Position

The Assistant Manager is responsible for everything that happens during their shift and works toward company goals, including controlling inventory, labor, and cash costs while providing excellent customer service. The role sets an example by following company policies and procedures and holding team members accountable. The position involves working in a fast-paced environment where quality and integrity are expected, and maintaining store organization and cleanliness to required standards. Manager trainees learn to contribute to profitability, staff and train a team, apply hiring and marketing practices, track food-cost variance, meet labor requirements, schedule staff, lead team meetings, and manage different temperaments. Paid training includes videos, coaching guides, quizzes, and on-the-job training. The position offers opportunities for advancement within the organization. Work may involve standing and walking for much of the shift, handling food and store equipment, stocking and preparing products, processing orders, cleaning, and occasional lifting or carrying of supplies. Conditions can include hot and cold temperatures, odors, cornmeal dust, confined spaces, hot surfaces, sharp edges, and moving mechanical parts.

Requirements

Must be at least 18 years of age.
Must have a valid driver's license.
Must have three or fewer moving violations in the last three years.
Must not have had any drug- or alcohol-related motor vehicle violations in the last five years.
Must have reliable transportation.
Ability to meet cost-control and customer-service goals and follow company policies, procedures, and safety and security protocols.
Ability to work under stress in a fast-paced environment while meeting quality and integrity standards.
Self-motivated, focused, determined, and goal-oriented.
Ability to understand and communicate written and verbal instructions.
Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed, and make correct monetary change.
Verbal, writing, and telephone communication skills to take and process orders.
Ability to enter orders using a computer keyboard or touch screen and operate store equipment.
Ability to stock ingredients, prepare products, receive and process telephone orders, and clean equipment and the facility.
Ability to speak, hear, and understand verbal communication in person and by telephone; near- and mid-range vision and depth perception; and ability to differentiate hot and cold surfaces.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to perform the position's physical tasks, including standing, walking, sitting for paperwork, lifting and carrying supplies, pushing and pulling items, occasional climbing, bending, crouching, squatting, and continuous reaching and hand use.
Ability to handle supplies and cases weighing up to 50 pounds and place items on shelves up to 72 inches high.

Responsibilities

Take responsibility for everything that happens during the shift.
Work toward company goals, including controlling inventory, labor, and cash costs while providing excellent customer service.
Follow company policies and procedures and hold team members accountable for doing so.
Meet cost-control and service goals and maintain safety and security protocols.
Maintain store organization and cleanliness to acceptable standards.
Provide great customer service and a quality product.
Contribute to company profitability and learn the processes that support it.
Staff, train, and lead a team toward company goals.
Keep current with hiring and marketing practices and apply learned tactics.
Track and report food-cost variance.
Meet labor requirements and schedule staff.
Attend to and lead team meetings.
Understand different temperaments and how to manage them.
Use email, phone applications, web-based software, PDF viewers, and Microsoft Suite.
Perform store duties such as entering and processing orders, operating equipment, stocking ingredients, preparing products, and cleaning equipment and the facility.