General Manager - Suitland
About The Position
Temco Logistics is seeking a result-driven, customer-centric General Manager for its Suitland location. The General Manager oversees and manages all aspects of the business while driving quality initiatives and service objectives. The role has overall responsibility for the location’s financial, operational, and employee performance, including managing to budget, achieving targets, supporting standard operating procedures, and guiding employees to deliver quality service. The General Manager leads the Transportation and Warehouse teams through supervisors, oversees reporting and administrative functions, and works with Human Resources on recruiting and retention. The position also requires experience with home appliances and familiarity with last-mile, white-glove delivery and installation services.
Requirements
- At least five years of experience in Operations and/or Logistics Management.
- Deep understanding of the home appliance industry, including installation and servicing.
- Experience with home appliances.
- Familiarity with last-mile, white-glove service.
- Knowledge of home appliance installation, including refrigerators, ovens, microwaves, dishwashers, washers, and dryers.
- Demonstrated success in developing and managing employees and creating a quality- and service-oriented workplace.
Nice To Haves
- Bachelor’s degree in business administration or a similar field preferred.
- Excellent communication and time management skills.
- Attention to detail and ability to analyze and improve processes.
- Bilingual candidates are encouraged to apply.
Responsibilities
- Manage the location’s financial, operational, and employee performance, including budgets, targets, standard operating procedures, and service quality.
- Manage Transportation and Warehouse teams by directing supervisors on daily, weekly, and monthly activities.
- Prepare accurate financial and operational audits and reports, analyze results, recommend improvements, and develop tools to communicate KPIs.
- Communicate areas of responsibility and performance expectations, set clear goals, and ensure accountability.
- Recruit and maintain a qualified workforce; assess staffing and talent needs and partner with Human Resources on recruitment and retention.
- Create, coordinate, and deliver training and presentations on company practices.
- Ensure compliance with timekeeping and payroll policies.
- Drive location management teams to maintain high levels of customer service.
- Oversee administrative functions to ensure smooth and efficient operations.
- Represent and interact with external vendors with integrity and professionalism.
Benefits
- Competitive compensation package.
- Performance-based quarterly bonuses.
- 401(k) with match.
- Health, dental, and vision insurance.
- Company-paid life insurance.
- Paid time off for vacation, sick leave, and holidays.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
