Brauhaus General Manager
About The Position
The Olde Mecklenburg Brewery (OMB) is seeking a General Manager to lead OMB Riverview at Mount Holly, its third Brauhaus & Biergarten, scheduled to open in Fall 2026. The General Manager serves as operational leader and cultural ambassador, building a strong leadership team and a best-in-class hospitality culture while ensuring guests experience OMB’s commitment to quality, tradition, and service. This is a hands-on role that calls for a visible leader who sets high standards, leads from the front, and supports the team on the floor. The General Manager oversees daily operations across the restaurant, biergarten, and tasting room; develops staff and managers; maintains safe, compliant operations; and manages labor and operating costs. The role partners with senior leadership on planning, special events, and continuous improvement. The position is based in Charlotte, North Carolina, with the new location identified as OMB Riverview at Mount Holly.
Requirements
- At least 8 years of progressive leadership experience in high-volume restaurant, hospitality, or biergarten operations.
- Proven ability to build, coach, and retain strong management teams.
- Operational fluency in labor, scheduling, P&L, inventory, and cost controls.
- Working knowledge of North Carolina ABC regulations, food safety standards, and applicable health codes.
- Exceptional communication, presence, and judgment under pressure.
- Genuine passion for craft beer, food, and hospitality, and commitment to OMB’s quality standards.
- Flexibility to work evenings, weekends, and holidays as business requires.
- Pass a pre-employment/post-offer background check.
Responsibilities
- Set the tone and standards for leadership, hospitality, and professionalism throughout the organization.
- Serve as a visible, engaged leader on the floor, connecting with guests and supporting the team.
- Promote accountability, pride, and continuous improvement.
- Ensure guests receive warm, welcoming, and consistent hospitality.
- Champion service excellence across the restaurant, biergarten, and tasting room.
- Uphold the quality, presentation, and authenticity of OMB’s food and beer.
- Recruit, hire, onboard, train, and develop the leadership team and staff.
- Coach and mentor managers to develop their leadership and decision-making skills.
- Foster a positive, respectful, and inclusive workplace aligned with OMB’s core values.
- Oversee daily operations to ensure smooth, efficient, and safe service.
- Align front-of-house, back-of-house, and support teams to deliver a seamless experience.
- Maintain compliance with health, safety, and ABC regulations.
- Manage labor, scheduling, and operating costs responsibly.
- Use data and observation to guide decisions that improve efficiency, quality, and consistency.
- Partner with senior leadership on planning, special events, and continuous improvement initiatives.
Benefits
- Competitive salary commensurate with experience.
- Annual performance-based bonus opportunity.
- Medical, dental, and vision coverage.
- 401(k) retirement plan with company match.
- Generous paid time off and paid holidays.
- Free beer stipend for OMB staff.
- Employee discount on food, merchandise, and beer.
- Founding leadership seat at OMB’s third location, with more growth ahead.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
