General Manager

47003 Jersey Mike's Grand Forks•Grand Forks, ND

15d

About The Position

The General Manager is responsible for the complete and total management of a Jersey Mike’s store or operation. The role oversees store sales and volume, quality of service, customer satisfaction, and profit margin. The General Manager creates employee schedules, places inventory orders, leads employee training, leads by example, and participates in management team meetings and strategy sessions. Tasks may be delegated, but ultimate responsibility remains with the General Manager. The role is suited to someone who enjoys a spirited, community-oriented environment and interacting with guests. The position involves learning the business and serving customers with a focus on high-quality sandwiches and caring service. Jersey Mike’s locations are independently owned and operated franchises; wages and benefits are set by each franchisee and may vary.

Requirements

High school degree or equivalent.
Must be at least 18 years old to operate the slicer.
ServeSafe Food Handler certification.
Reliable transportation.
Excellent menu and product knowledge.
Ability to thrive in a fast-paced environment.
Desire to improve oneself and develop skills.
Ability to communicate effectively with guests.
Participation in all Jersey Mike’s training programs.
Ability to meet schedule requirements and perform reliably.

Nice To Haves

Two years of quick-service restaurant (QSR) experience preferred.
An awesome personality.

Responsibilities

Manage the complete operation of a Jersey Mike’s store.
Oversee store sales and volume.
Ensure quality of service and customer satisfaction.
Manage the store’s profit margin.
Create employee schedules.
Place inventory orders.
Lead employee training.
Lead by example.
Participate in management team meetings and strategy sessions.
Maintain ultimate responsibility for store management tasks, including those delegated to others.