General Manager(08386) - 2220 N Moorpark Rd

Domino's Franchise•Thousand Oaks, CA

About The Position

EM Pizza operates 43 Domino’s franchise locations and is growing, offering opportunities for growth, development, and promotion. The General Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls and customer relations. The role sets an example for the crew and requires consistent compliance with all policies and procedures. Responsibilities also include staffing, paperwork, food management, scheduling, maintaining store standards and cleanliness, marketing, customer service, attendance, and profitability. The position involves general store-team duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The role requires communication and math skills, accurate order entry, and the ability to perform relevant physical and delivery-related tasks. Work conditions may include temperature extremes, food odors, cornmeal dust, cramped spaces, hot equipment, sharp edges, moving mechanical parts, and adverse weather.

Requirements

  • Relevant management experience.
  • Ability to use judgment, perform math, and multitask.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination to make precise, rapid movements with the eyes, hands, and fingers.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to navigate adverse terrain, including multistory buildings, private homes, and other delivery sites, while carrying product.
  • Ability to perform work involving varying temperatures, food odors, cornmeal dust, cramped quarters, hot surfaces and tools, sharp edges, moving mechanical parts, and varying or adverse weather.
  • Depth perception and ability to distinguish hot and cold surfaces.
  • Far vision and night vision for driving.
  • Transportation to and from work.

Nice To Haves

  • Quick-service pizza management experience preferred.

Responsibilities

  • Oversee everything that happens during the shift.
  • Manage cost controls, inventory control, cash control, and customer relations.
  • Set an example for the crew and ensure policies and procedures are followed.
  • Handle staffing and paperwork.
  • Manage food and work to a schedule.
  • Maintain store image, standards, and cleanliness.
  • Provide great customer service.
  • Maintain attendance and punctuality.
  • Support marketing and store profitability.
  • Operate equipment, stock ingredients, prepare products, and receive and process telephone orders.
  • Take inventory, complete associated paperwork, and clean equipment and the facility.
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