General Manager(09708)

Domino's Franchise•Menomonee Falls, WI

About The Position

The General Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store cleanliness, marketing, and profitability. The manager is expected to set an example, follow all company policies and procedures, and ensure the crew does the same. The role also involves general store team-member duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The posting describes physical and working conditions associated with store operations and delivery, including standing, lifting, carrying, reaching, bending, exposure to temperature changes and hot equipment, and potentially driving deliveries.

Requirements

  • Exercise judgment and make decisions.
  • Perform basic math accurately and quickly, including making correct monetary change.
  • Multitask and work under stress while meeting quality-control standards.
  • Communicate verbally and in writing with customers and coworkers, including by telephone.
  • Comprehend and give correct written instructions.
  • Use a computer keyboard or touch screen to enter orders.
  • Have transportation to and from work.
  • For delivery duties: hold a valid driver's license with a safe driving record meeting company standards and have access to an insured vehicle usable for delivery.

Responsibilities

  • Oversee all activities and operations during the shift.
  • Manage cost controls, inventory control, and cash control.
  • Handle customer relations and provide great customer service.
  • Set an example for the crew and ensure compliance with all policies, procedures, and standards.
  • Manage staffing, paperwork, food management, and work schedules.
  • Maintain store cleanliness and a proper store image.
  • Contribute to marketing and store profitability.
  • Operate equipment, stock ingredients, prepare products, receive and process telephone orders, take inventory, complete paperwork, and clean equipment and the facility.
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