Assistant Manager(09708)

Domino's Franchise • Menomonee Falls, WI

1d

About The Position

The Assistant Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls and customer relations. The role requires setting an example, following all policies and procedures, and expecting the same from the crew. Duties include staffing, paperwork, food management, scheduling, maintaining store standards and cleanliness, customer service, marketing, and supporting profitability. On-the-job orientation and training are provided.

General store-team duties include operating equipment; stocking ingredients; preparing products; receiving and processing telephone orders; taking inventory and completing paperwork; and cleaning equipment and the facility. The position requires communication, basic math and cash-handling skills, motor coordination, and the ability to enter orders using a computer keyboard or touch screen.

The job description also covers delivery duties: delivering products by car to customers, delivering flyers and door hangers, and navigating the designated delivery area. Delivery may involve carrying pizzas and beverages, walking, and climbing stairs. The listed delivery qualifications include a valid driver's license with a safe driving record and access to an insured vehicle that can be used for delivery.

Requirements

• Must be 18 years of age or older.
• Hard-working, with a great personality and willingness to learn and train new and existing employees.
• Ability to comprehend and give correct written instructions and communicate verbally with customers and co-workers, including by telephone.
• Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination to make precise movements rapidly and accurately, and ability to enter orders using a computer keyboard or touch screen.
• For delivery duties: valid driver's license with a safe driving record meeting company standards and access to an insured vehicle that can be used for delivery.
• Ability to read maps, locate addresses in the designated delivery area, and navigate adverse terrain, including multi-story buildings and private homes.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Physical ability to stand, walk, sit, lift, carry, push, climb, stoop or bend, crouch or squat, reach, and perform hand/eye tasks.

Nice To Haves

• Recommended 3 years of customer service experience.
• Recommended valid driver's license with a safe driving record meeting company standards.
• Recommended access to an insured vehicle that can be used for delivery.

Responsibilities

• Manage everything that happens during the shift, including cost controls, inventory control, cash control, and customer relations.
• Set an example for the crew and follow all policies and procedures, ensuring the crew does the same.
• Handle staffing and paperwork.
• Manage food and work to a schedule.
• Maintain store image, standards, and cleanliness.
• Provide great customer service and support marketing and profitability.
• Operate store equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete associated paperwork; and clean equipment and the facility.
• Deliver products by car to customers and deliver flyers and door hangers.
• Navigate delivery locations and carry pizzas and beverages while walking and climbing as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed