General Manager(04010) - 23 Main St
About The Position
The General Manager is responsible for everything that happens during their shift, including staffing, paperwork, cost controls, cash control, inventory, food management, customer relations, scheduling, store cleanliness, marketing, profitability, and adherence to company policies and standards. The manager is expected to set an example for the crew, follow all policies and procedures, and provide great customer service. The role also includes general store-team duties such as operating equipment, stocking ingredients, preparing products, handling telephone orders, taking inventory, completing paperwork, and cleaning equipment and facilities. The posting also describes delivery-related duties and requirements, including delivering products by car, distributing flyers and door hangers, and navigating delivery locations. Training and orientation are provided on the job.
Requirements
- Ability to use judgment, perform math, and multitask.
- Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
- Ability to comprehend and provide correct written instructions and communicate verbally with customers and coworkers.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination and eye-hand coordination to make precise movements quickly and accurately.
- Ability to enter orders using a computer keyboard or touch screen.
- Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make decisions.
- For delivery duties: valid driver's license with a safe driving record meeting company standards, and access to an insured vehicle that can be used for delivery.
- For delivery duties: navigational skills to read a map and locate addresses, and ability to navigate adverse terrain, including multi-story buildings and private homes.
- Ability to meet the physical demands described, including standing, walking, lifting, carrying, pushing, climbing, bending, crouching, reaching, and frequent hand use.
- Ability to work in conditions including variable temperatures, food odors, cornmeal dust, cramped quarters, hot surfaces, sharp edges, and moving mechanical parts.
Responsibilities
- Oversee all activities during the shift, including cost controls, inventory control, cash control, and customer relations.
- Set an example for the crew and ensure company policies, procedures, and standards are followed.
- Manage staffing, paperwork, food management, schedules, store cleanliness, marketing, and profitability.
- Provide great customer service and maintain attendance and punctuality.
- Operate equipment, stock ingredients, prepare products, receive and process telephone orders, take inventory, and complete related paperwork.
- Clean equipment and the facility approximately daily.
- Deliver products by car to customers and distribute flyers and door hangers, as applicable.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
