General Manager(02025) - 1256 Capital Dr., Suite 800

Domino's Franchise•Pewaukee, WI

1d•Onsite

About The Position

The General Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls and customer relations. The role sets an example for the crew by following all company policies and procedures and expecting the same from team members. Duties also include staffing, paperwork, food management, scheduling, maintaining standards and store cleanliness, marketing, customer service, attendance and punctuality, and supporting profitability. On-the-job orientation and training are provided. General store duties include operating equipment; stocking ingredients; preparing products; receiving and processing telephone orders; taking inventory and completing related paperwork; and cleaning equipment and the facility approximately daily. The role requires communication with customers and coworkers, accurate basic math and monetary change-making, order entry by keyboard or touchscreen, and coordinated, precise movements. The job description also includes delivery duties: delivering products by car to customers, delivering flyers and door hangers, and navigating the designated delivery area. Delivery requires a valid driver's license and safe driving record, access to an insured vehicle, and the ability to carry products while walking and climbing, including potentially five or more flights of stairs. The role may involve multiple deliveries per shift. Working conditions include exposure to varying weather, temperatures ranging from 36 degrees in the cooler to 90 degrees or higher in some work areas, food odors, cornmeal dust, cramped spaces, hot oven surfaces and tools, sharp edges, and moving mechanical parts. The work requires the ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, interact with people, analyze and compile data, and make judgments and decisions. Physical activities may include standing, walking, sitting, lifting, carrying, pushing, climbing, bending, crouching, reaching, and hand-eye tasks.

Requirements

Must be at least 18 years old.
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and coworkers, in person and by telephone.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination to make precise movements rapidly and accurately.
Ability to enter orders using a computer keyboard or touchscreen.
Valid driver's license with a safe driving record meeting company standards for delivery duties.
Access to an insured vehicle that can be used for delivery.
Navigational skills to read a map and locate addresses in the designated delivery area.
Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites while carrying products.
Ability to carry pizzas and beverages while walking and climbing, including potentially five or more flights of stairs.
Ability to perform repetitive tasks; work alone and with others; work under stress; meet quality standards; deal with people; analyze and compile data; and make judgments and decisions.
Ability to perform physical activities including standing, walking, sitting, lifting, carrying, pushing, climbing, stooping or bending, crouching or squatting, reaching, and hand-eye tasks.
Far and night vision for driving; talking and hearing on the telephone; near- and mid-range vision for in-store tasks; depth perception; and ability to distinguish hot from cold surfaces.

Responsibilities

Oversee everything that happens during the shift.
Manage cost controls, inventory control, cash control, and customer relations.
Set an example by following all policies and procedures and expecting the same of the crew.
Handle staffing and paperwork.
Manage food and work to a schedule.
Maintain the store's image and standards, cleanliness, and customer service.
Support attendance and punctuality, marketing, and profitability.
Operate store equipment, stock ingredients, and prepare products.
Receive and process telephone orders; take inventory and complete associated paperwork.
Clean equipment and the facility approximately daily.
Deliver products by car to customers and deliver flyers and door hangers.
Navigate the delivery area and carry products to customer locations.