General Manager(03763) - 933 Pleasant st

Domino's Franchise•Fall River, MA

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls; customer relations; staffing; food management; paperwork; store cleanliness; marketing; profitability; and adherence to schedules and standards. The manager sets an example for the crew, follows company policies and procedures, and expects team members to do the same. The role includes customer service and may involve delivery-related duties. On-the-job orientation and training are provided. The posting also describes general store-team duties, including operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility.

Requirements

  • Ability to use judgment, perform math, and multitask.
  • Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers.
  • Ability to add, subtract, multiply, and divide accurately and quickly, and to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination to make precise movements rapidly and accurately; ability to enter orders using a computer keyboard or touch screen.
  • Navigational skills to read maps and locate addresses within the delivery area.
  • Ability to work alone and with others, direct activities, perform repetitive tasks, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Transportation to and from work.
  • For delivery duties: valid driver's license with a safe driving record meeting company standards, and access to an insured vehicle that can be used for delivery.
  • Ability to perform the physical tasks described, including standing, walking, lifting, carrying, pushing, climbing, bending, crouching, reaching, and driving.
  • Ability to work around the listed conditions, including temperature changes, food odors, cornmeal dust, hot surfaces, sharp edges, and moving mechanical parts.

Responsibilities

  • Oversee all shift operations and set an example for the crew.
  • Manage cost controls, inventory, cash, food, and profitability.
  • Handle staffing and paperwork.
  • Work to a schedule and ensure attendance, punctuality, store cleanliness, and adherence to company standards and policies.
  • Provide great customer service and manage customer relations.
  • Perform marketing duties.
  • Operate store equipment; stock ingredients; prepare products; receive and process orders; take inventory; complete associated paperwork; and clean equipment and the facility.
  • Deliver products by car within the designated delivery area, and deliver flyers and door hangers when required.
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