General Manager(06260) - 204 MT VIEW LANE

Domino's Franchise•Colorado Springs, CO

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls and customer relations. The role requires setting an example for the crew, following all policies and procedures, and ensuring team members do the same. Duties also include staffing, paperwork, food management, working to a schedule, maintaining store standards and cleanliness, marketing, customer service, attendance and punctuality, and profitability. The job description also outlines general store-team duties: operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. Delivery-related duties may include delivering products and flyers or door hangers using a car.

Requirements

  • Judgment, math skills, and the ability to multitask.
  • Ability to follow company policies and procedures and set an example for the crew.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers in person and over the phone.
  • Motor coordination and ability to make precise, rapid movements.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Navigational skills to read a map and locate addresses in the delivery area.
  • Ability to navigate adverse terrain, including multi-story buildings, while carrying products.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Valid driver's license with a safe driving record meeting company standards.
  • Access to an insured vehicle that can be used for delivery.

Responsibilities

  • Manage everything that happens during the shift.
  • Control costs, inventory, and cash.
  • Handle customer relations and provide great customer service.
  • Set an example for the crew and ensure policies and procedures are followed.
  • Manage staffing and paperwork.
  • Manage food and work to a schedule.
  • Maintain the store's image, standards, and cleanliness.
  • Support marketing and profitability.
  • Operate equipment, stock ingredients, prepare products, process telephone orders, take inventory, complete paperwork, and clean equipment and the facility.
  • Deliver products by car to customers and deliver flyers and door hangers.

Benefits

  • On-the-job orientation and training.
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