Level 2 Assistant Manager(06260) - 204 MT VIEW LANE

Domino's Franchise•Colorado Springs, CO

About The Position

The Assistant Manager is responsible for everything that happens during their shift at a Domino’s Pizza store. The role oversees store operations and team performance while following company policies and procedures and setting an example for the crew. Duties span staffing, paperwork, cost and cash controls, food and inventory management, customer service, scheduling, store standards and cleanliness, marketing, and profitability. The position requires judgment, math skills, multitasking, and the ability to direct activities and make decisions under stress. The role also performs general store team member duties, including operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and facilities. Training and orientation are provided on the job. Delivery duties may include transporting products by car to customers and distributing flyers or door hangers. Work involves standing and walking for much of the shift, handling deliveries and supplies, and carrying, lifting, pushing, reaching, bending, crouching, and occasionally climbing stairs or a ladder. Conditions may include varying weather, temperatures from refrigerated areas to hot workspaces, food odors, cornmeal dust, cramped cooler spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. A valid driver’s license with a safe driving record and access to an insured vehicle are required for delivery duties.

Requirements

  • Ability to exercise judgment, perform math, and multitask.
  • Ability to direct activities, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to add, subtract, multiply, and divide accurately and quickly; ability to make correct monetary change.
  • Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers in person and by telephone.
  • Verbal, writing, and telephone skills to take and process orders.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Valid driver's license with a safe driving record meeting company standards for delivery duties.
  • Access to an insured vehicle that can be used for delivery.
  • Ability to meet the physical requirements of the role, including standing, walking, lifting and carrying supplies, pushing or pulling trays, reaching, bending, crouching, and occasional climbing.
  • Navigational skills to read a map and locate addresses within the delivery area; ability to navigate adverse terrain and multi-story buildings while carrying products.

Responsibilities

  • Oversee everything that happens during the shift and direct store activities.
  • Set an example for the crew and follow all company policies and procedures.
  • Manage staffing and scheduling.
  • Complete paperwork and control costs, cash, inventory, and food.
  • Maintain store cleanliness, a perfect image, and adherence to standards.
  • Provide great customer service and manage customer relations.
  • Support marketing and store profitability.
  • Operate store equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; and clean equipment and the facility.
  • Deliver products by car to customers and distribute flyers and door hangers, as required.
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