General Manager - Clinton Crossing - 4144

Ruby Tuesday•Clinton, MD

1d•$65,000 - $75,000•Onsite

About The Position

The General Manager is responsible for the day-to-day management of the restaurant, including growing sales, achieving restaurant EBITDA, meeting budget, and fostering a culture of accountability. The role leads recruiting, hiring, training, coaching, and development for Managers and Team Members, and is accountable for front-of-house and heart-of-house results, including Ecosure. The General Manager ensures the CHARM service model is integrated into guest service, communicates company initiatives, and manages restaurant operations, staffing, inventory, funds, deposits, and payroll.

Requirements

Must be at least 21 years old.
High school diploma or high school equivalency required.
Valid driver’s license.
Commitment to excellence in friendly service.
Proven ability to grow sales.
Ability to inspire and motivate others.
Ability to analyze issues and solve problems.
Ability to set clear goals for oneself and the team.
Strong verbal and written communication skills.
Ability to foster collaboration and teamwork.
Ability to work up to 55 hours per week and meet the physical requirements of the position, including standing or walking for hours, handling tasks involving crawling, climbing, reaching, bending, balancing, kneeling, and stooping, and lifting and carrying items up to 50 pounds.
Ability to tolerate significant temperature changes and frequent immersion of hands in water and cleaning or sanitizing solutions.
Required vision abilities include close, distance, color, peripheral vision, depth perception, and adjusting focus.

Nice To Haves

Bachelor’s degree preferred.
Two years of hands-on restaurant management experience preferred.
ServSafe certification preferred, or ability to obtain certification within 90 days of employment.

Responsibilities

Grow sales, achieve restaurant EBITDA, meet budget, and create a culture of accountability.
Manage front-of-house and heart-of-house results, including Ecosure.
Ensure the CHARM service model is fully integrated into front-of-house service for every guest.
Communicate company initiatives and tactics to drive sales and profitability.
Recruit, hire, train, develop, and communicate with Managers and Team Members through daily interactions and weekly meetings.
Conduct regular one-on-one meetings and follow up with Managers and Team Members.
Reinforce Team Members’ skills and Managers’ leadership behaviors, and identify strategies to retain strong Team Members.
Control receiving and inventory levels and report concerns to the Area Coach.
Create and delegate daily goals and tasks, then follow up to ensure completion.
Monitor sales performance, ensure appropriate scheduling and staffing, and develop strategies to meet sales goals.
Adhere to company policies and procedures, state and federal wage and hour regulations, and restaurant filing responsibilities.
Control funds, bank deposits, and payroll.