Mesa - Restaurant Leader

Angry Chickz•Mesa, AZ

About The Position

The General Manager is responsible for managing the restaurant’s daily operations, including selecting, developing, and managing employee performance according to Angry Chickz standards. The role also oversees food and supply inventory and ordering, works to optimize profits, and ensures guests are satisfied with their dining experience. The position requires the ability to perform the essential duties listed in the job description. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and measurement of training effects.
Knowledge of English language structure and content, including word meaning and spelling, composition, and grammar.
Knowledge of relevant public safety and security equipment, policies, procedures, and strategies to promote effective security operations and protect people, data, property, and institutions.
Active learning: understanding the implications of new information for current and future problem-solving and decision-making.

Responsibilities

Attract, recruit, develop, and retain team members who embrace Angry Chickz’s vision, values, and culture.
Prepare team schedules and assign specific duties for each shift.
Maintain high levels of engagement with guests and team members.
Manage active guest frequency and guest recovery.
Maintain service quality standards and guest satisfaction.
Implement and follow company policies, goals, objectives, and procedures as communicated by leadership.
Monitor food preparation methods, recipes, and portion sizes.
Monitor compliance with health department regulations concerning restaurant cleanliness, food preparation, and temperature control.
Plan and properly execute activities such as seasonal offers and promotions, coordinating with other departments as needed.
Manage restaurant inventory to ensure proper product management.
Review and manage P&L statements to measure productivity and progress toward restaurant sales goals.