General Manager(04044)36 Tamarack Ave.

Domino's Franchise•Danbury, CT

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls; customer relations; staffing; paperwork; food management; scheduling; store image and standards; customer service; attendance and punctuality; cleanliness; marketing; and profitability. The manager is expected to set an example, follow all policies and procedures, and expect the same from the crew. The position also includes general store-team duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The role requires judgment, basic math, multitasking, communication, and the ability to direct activities and work independently or with others under stress. Store and delivery work may involve adverse weather, changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. Physical tasks include standing, walking, sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, climbing stairs or ladders, bending, crouching, reaching, and driving for deliveries. Delivery duties include taking products to customers and distributing flyers and door hangers.

Requirements

  • Ability to exercise judgment, perform basic math, and multitask.
  • Ability to comprehend and provide correct written instructions.
  • Ability to communicate verbally with customers and coworkers in person and by telephone.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Motor coordination to make precise movements quickly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Navigational skills to read maps and locate addresses in the designated delivery area.
  • Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites, while carrying products.
  • Valid driver's license with a safe driving record meeting company standards.
  • Access to an insured vehicle that can be used for delivery.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the listed physical tasks, including standing, walking, lifting and carrying items up to 50 pounds, pushing or pulling trays, climbing, bending, crouching, reaching, and driving.

Responsibilities

  • Oversee everything that happens during the shift.
  • Manage cost controls, inventory control, cash control, and customer relations.
  • Set an example for the crew and follow company policies and procedures.
  • Handle staffing, paperwork, food management, and work scheduling.
  • Maintain store image, standards, cleanliness, attendance, and punctuality.
  • Provide great customer service and contribute to marketing and profitability.
  • Operate equipment, stock ingredients, prepare products, receive and process telephone orders, take inventory, complete paperwork, and clean equipment and the facility.
  • Deliver products by car to customers and distribute flyers and door hangers.
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