General Manager(08185) - 3560 W Temple Ave

Domino's Franchise•Pomona, CA
•Onsite

About The Position

Domino’s Pizza is hiring a General Manager to oversee all activities during a store shift. The role is responsible for cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store cleanliness, marketing, profitability, and adherence to company policies and standards. The General Manager is expected to set an example for the crew and ensure excellent customer service, attendance, and punctuality. The position also involves performing general store-team duties, including operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. Orientation and training are provided on the job. Work includes standing for most tasks, walking short distances, completing paperwork while seated, and periodically lifting and carrying supplies. The job may involve exposure to variable weather, temperature changes, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. The role requires frequent hand use and reaching, along with occasional climbing, crouching, and bending.

Requirements

  • Ability to use judgment, perform math, and multitask.
  • Ability to comprehend and provide correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by telephone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed, and make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination to make precise movements rapidly and accurately, and ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to meet the physical demands of the role, including standing, walking, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, crouching, and frequent reaching and hand use.

Responsibilities

  • Oversee everything that happens during the shift.
  • Manage cost controls, inventory control, cash control, and customer relations.
  • Set an example for the crew and follow all policies and procedures while expecting the same from the team.
  • Handle staffing and paperwork.
  • Manage food and work to a schedule.
  • Maintain the store’s image, standards, cleanliness, and customer service.
  • Support attendance and punctuality, transportation to and from work, marketing, and profitability.
  • Operate store equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete associated paperwork; and clean equipment and the facility.
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