General Manager(07227) - 3508 SE 122nd Avenue

Domino's Franchise•Portland, OR

About The Position

The General Manager is responsible for everything that happens in the store, including hiring, training, writing schedules, controlling costs and inventory, handling cash, and managing customer relations. The manager is expected to set an example, follow all company policies and procedures, and ensure the crew does the same. The role also involves store-team duties such as operating equipment, preparing products, processing orders, taking inventory, and cleaning the equipment and facility. On-the-job orientation and training are provided. The position requires communicating with customers and coworkers, processing orders by telephone and in person, handling money accurately, and using a computer keyboard or touchscreen. Work may involve exposure to temperature changes, food odors, cornmeal dust, hot surfaces, sharp edges, and moving mechanical parts. Physical activities include standing, walking, lifting and carrying supplies, reaching, bending, and occasionally climbing stairs or a ladder. The posting also describes delivery duties applicable to store management positions, including delivering orders by car within a designated area and carrying products to customers.

Requirements

Ability to use judgment, math, and multitasking skills.
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed, and make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination to make precise, rapid movements with speed.
Ability to enter orders using a computer keyboard or touchscreen.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to perform the physical demands described, including lifting deliveries weighing up to 50 pounds and reaching, bending, and standing.
For delivery duties: valid driver's license with a safe driving record meeting company standards, access to an insured vehicle usable for delivery, and navigational skills to read maps and locate addresses.
For delivery duties: ability to navigate adverse terrain, including multi-story buildings and private homes, while carrying products.

Responsibilities

Oversee all store operations and take responsibility for everything that happens in the store.
Hire and train team members.
Write schedules.
Control costs, inventory, and cash.
Manage customer relations.
Set an example by following all policies and procedures and expect the same from the crew.
Operate store equipment and prepare products.
Receive and process telephone orders and communicate with customers and coworkers in person and by phone.
Take inventory and complete associated paperwork.
Clean equipment and the facility approximately daily.
For store management positions, deliver products by car to customers and deliver flyers and door hangers.