Taco Bell General Manager

Taco Bell • Louisburg, NC

3d

About The Position

The General Manager mentors and leads the restaurant team to achieve strong performance, smooth operations, and an exceptional customer experience. The role is responsible for pursuing maximum restaurant profitability through selective recruiting, consistent training, and quality food, while fostering a company culture aligned with DRG’s values.

The General Manager oversees team development, operational excellence, restaurant financial performance, leadership, training, culture, and compliance. The position averages 45 hours per week and requires flexible availability, including nights, weekends, and holidays. The role reports to the Area Coach and Director of Operations. The employer is Royal City Bell, LLC, a Taco Bell franchisee; if hired, the franchisee is the employee’s employer.

Requirements

• Must be 18 years or older.
• High school diploma or equivalent.
• At least 2 years of restaurant experience with proven leadership ability.
• Ability to read, speak, and write in English.
• Must pass the SERV Safe Certification Course and Exam.
• Must maintain a current health card in accordance with local and state requirements.
• Reliable transportation.
• Must pass a clear criminal background check.
• Average 45-hour work week with flexible availability for nights, weekends, and holidays.

Responsibilities

• Identify, train, and mentor high-potential team members, helping them become leaders and excel in their roles.
• Pursue exceptional customer service, clean restaurants, excellent food, and strong financial performance.
• Manage restaurant financial results by controlling costs and maximizing profitability.
• Make effective decisions and act as a liaison between upper management and the team while maintaining an open-door policy.
• Conduct ongoing training workshops, provide timely constructive feedback, and promote continuous learning and growth.
• Reinforce DRG’s culture and values through recognition, inclusivity, and a fun, respectful atmosphere.
• Enforce company policies, procedures, and local regulations.
• Build working relationships with the team, Area Coach, Director of Operations, fellow General Managers, and other internal stakeholders.
• Build rapport and trust with guests while maintaining the restaurant’s reputation for quality and service.

Benefits

• DRG Cares Grant Program offering grants for life challenges and financial assistance.
• DRG Savings Marketplace with employee discounts.
• Employee Assistance Program, including counseling services, legal support, and travel assistance.
• Live Mas Scholarship Program.
• Employee Referral Program.
• Education benefits, including GED reimbursement and free second-language education.
• DailyPay program allowing employees to access paychecks daily.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED