General Manager(03174) 316 Havendale Boulevard

Domino's Franchise•Auburndale, FL

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, store cleanliness, marketing, profitability, attendance, and adherence to company policies and standards. The manager sets an example for the crew and is expected to ensure that policies and procedures are followed. The role also includes general store-team duties such as operating equipment, stocking ingredients and supplies, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. Delivery duties may include delivering products by car, bringing orders to customers, and distributing flyers and door hangers.

Requirements

Ability to use judgment, perform basic math, and multitask.
Ability to follow policies and procedures and expect the same of the crew.
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and coworkers and process orders by phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination to make precise, rapid movements with the eyes, hands, and fingers.
Ability to enter orders using a computer keyboard or touch screen.
Navigational skills to read a map and locate addresses in the designated delivery area.
Ability to navigate adverse terrain, including multi-story buildings, private homes, and delivery sites, while carrying products.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
Valid driver's license with a safe driving record meeting company standards.
Access to an insured vehicle that can be used for delivery.
Ability to meet the stated physical demands, including standing, walking, lifting, carrying, pushing, climbing, bending, crouching, reaching, and driving.

Responsibilities

Oversee everything that happens during the shift.
Manage cost controls, inventory control, cash control, and customer relations.
Set an example for the crew and ensure company policies and procedures are followed.
Handle staffing and paperwork.
Manage food and work to a schedule.
Maintain the store's image, cleanliness, and operating standards.
Provide great customer service and maintain attendance and punctuality.
Support marketing and store profitability.
Operate equipment, stock ingredients, prepare products, and receive and process telephone orders.
Take inventory, complete associated paperwork, and clean equipment and the facility.
Deliver products by car to customers and deliver flyers and door hangers.